Mercedes-Benz of Bellevue - Service Center

Wonderful customer service. The technical assistance was amazing. Thank you. amazing. Thank you. More

I was there for one year service for my GLE. Excellent service. Quick work and well maintained communication with the customer. I got my car back with very clean outside and inside. service. Quick work and well maintained communication with the customer. I got my car back with very clean outside and inside. More

Not enough explanation about what will be repair or replace and how much exact amount for rent a car will be occurred. Very poor after i got invoice for both... replace and how much exact amount for rent a car will be occurred. Very poor after i got invoice for both... More

nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state More

This dealership served me very well when owned by Barrier. Now service is very expensive. I needed a part replaced, so I needed to go to the dealership instead of the mechanic I now go to for regul Barrier. Now service is very expensive. I needed a part replaced, so I needed to go to the dealership instead of the mechanic I now go to for regular service. I delivered my car to the dealership at 9:20 am on a Wed. I was told when I arrived that I would not get. my car back that day, which was not what I expected. I wonder if I should have been given that info when I confirmed my service appointment. I got a call the next day that my car would not be ready on Thursday either, I finally got my car back on Friday morning. I appreciate Chris keeping me up to date on the delays. For more information on my experience with the dealership, please ask the top service manager about a very unhappy experience I had at the dealership a few years ago when I was charged more than $1800 for a regular service appointment. Also, regarding the last repair service, I did get a loaner car, which I appreciate, but the car was like driving a "toy" -- not up to your standards. More

Always helpful.the fact you need 15 words to make a review kind of sucks review kind of sucks More

Service process was great. Very organized and my advisor was extremely friendly and communicative. Car was ready when promised and was cleaned and sanitized for free. was extremely friendly and communicative. Car was ready when promised and was cleaned and sanitized for free. More

Everyone I spoke with, booking the appointment to my service representative were professional and kind. They took good care of my car and myself. They were prompt and the dealership is immaculate service representative were professional and kind. They took good care of my car and myself. They were prompt and the dealership is immaculate More

The experience with this dealership is excellent as always. They really do know how to take care of their customer. Justin was great from start to finish! always. They really do know how to take care of their customer. Justin was great from start to finish! More

The Bellevue Mercedes dealership is very very expensive. I don’t think that I should have to at their high fees to keep my car running adequately. I don’t think that I should have to at their high fees to keep my car running adequately. More