Mercedes-Benz of Bellevue - Service Center

Outstanding service, prompt, thorough, and Jake was super -- thank you! All service was performed on time. -- thank you! All service was performed on time. More

Jesus was an excellent service representative. My visit was a second encounter with Jesus, and it was refreshing to hear him recognize me and my car from a previous service. I will be relocating a My visit was a second encounter with Jesus, and it was refreshing to hear him recognize me and my car from a previous service. I will be relocating and driving cross country, so I scheduled a multi-point service. We discovered I needed a couple of essential services, and it would take longer than I planned. With a packed calendar, I needed a car. Jesus was generous in getting me a rental since I did not plan for a loaner, and they were all booked. My concern is that Jesus attempted to serve my needs for space and limited mobility. Therefore, I needed an upgrade, and the dealer refused the request. You can't keep good people if you have stingy and unfriendly protocols. The amount of money I spent would have paid the cost of an upgrade ten times (8 dollars). Good luck with stingy protocols and keeping great employees. More

I was pleasantly pleased with the technicians knowledge and service ability on servicing my car. and service ability on servicing my car. More

Mercedes of Bellevue service dept always goes above and beyond to make sure everything is done properly and timely. beyond to make sure everything is done properly and timely. More

Promptly handled the service request that had come up for me at the spur of the moment for me at the spur of the moment More

Great service, done in timely matter! Easy access, little or no eating to drop off or pick up Easy access, little or no eating to drop off or pick up More

The experience is always based on how the service advisor was. My service advisor Jesus was cordial, friendly, professional, and caring. He really took care of me and his customer service was astonishing. was. My service advisor Jesus was cordial, friendly, professional, and caring. He really took care of me and his customer service was astonishing. More

Mercedes of Bellevue five start dealership amazing staff! The mechanic service team very knowledgeable and they service in a timely manner. The mechanic service team very knowledgeable and they service in a timely manner. More

Jessica was PHENOMENAL! I had complete confidence throughout the process, her communication made all the difference. This is my first time using the service department at I had complete confidence throughout the process, her communication made all the difference. This is my first time using the service department at Mercedes and it is hands-down the best dealership service experience I've ever had! More

Very professional team from the time you check in to the pick-up time. Had the loaner car all set up while I had a latte in the waiting room. pick-up time. Had the loaner car all set up while I had a latte in the waiting room. More