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Mercedes-Benz of Bellevue - Service Center

Bellevue, WA

4.6
308 Reviews

308 Reviews of Mercedes-Benz of Bellevue - Service Center

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October 23, 2022

Excellent service representatives and work well done! I enjoy bringing my car to the shop as I’m always well taken care of. More

by PY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Oct 31, 2022 -

Mercedes-Benz of Bellevue responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2022

Great, honest, and reliable. My husband and I appreciate your help. Thank you very much Manuel and Christine More

by christineaguayo777
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

Mercedes-Benz of Bellevue responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 20, 2022

Completed work expertly and on time. Very difficult to contact; on phone hold for over 30 minutes. Washed and cleaned vehicle before pick-up. More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob , Lisa Parasrami
Oct 27, 2022 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 18, 2022

Excellent service. However, current promotional discounts were not offered. I had to ask. Appreciated the video that was sent of my worn tires. More

by Lisa Powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 24, 2022 -

Mercedes-Benz of Bellevue responded

Lisa, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 17, 2022

To expensive for basic services but workers did a good job on my car, thanks More

by kveanes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 23, 2022 -

Mercedes-Benz of Bellevue responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2022

Professional scheduling, check-in , consultation and follow through. My service advisor was Chris Santiago. Great experience at Mercedes Benz of Bellevue. More

by Ken McCullough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Santiago
Oct 21, 2022 -

Mercedes-Benz of Bellevue responded

Hi Ken, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2022

This visit was for a warranty repair. It was a rather complex electrical problem and I was prepared to have to leave my SUV for several days. Not only did they perform a service, they f More

by harry.barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Purdy
Oct 18, 2022 -

Mercedes-Benz of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Was able to take care of my concerns in a prompt time. Pick up process was easy More

by mohib_m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niel miller
Oct 15, 2022 -

Mercedes-Benz of Bellevue responded

Hello there! We appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2022

I am overall satisfied with their excellent service, friendly staff, quality workmanship, timely schedule, and convenience. I will revisit this location for all my Mercedes needs. More

by Stan Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Guerrero
Oct 11, 2022 -

Mercedes-Benz of Bellevue responded

Hi Stan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 29, 2022

Excellent customer service! I had no doubt that my SUV would be in good hands. No sales pressure, just honest business practices in my opinion! Highly recommended! More

by island.painting.services.llc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
Oct 06, 2022 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.

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