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Mercedes-Benz of Bellevue - Service Center

Bellevue, WA

4.6
308 Reviews

308 Reviews of Mercedes-Benz of Bellevue - Service Center

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November 14, 2022

I was greeted at service bay promptly, service representative met with me regarding what would be done and car was ready when promised. More

by mperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Purdy
Nov 18, 2022 -

Mercedes-Benz of Bellevue responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

November 10, 2022

I couldn't be happier! They were able to get me in early, gave me a loaner and everyone was very professional. More

by c.allen2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 18, 2022 -

Mercedes-Benz of Bellevue responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

November 09, 2022

This is a great dealership. The service department works well and the advisors are knowledgeable and professional. You are greeted promptly. Where it falls down is communicati More

by Communicator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
Nov 17, 2022 -

Mercedes-Benz of Bellevue responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you ever need help, just give us a call. Happy motoring!

November 07, 2022

Quality service, Scott kept me informed as to the wait time and explained everything clearly. More

by gktantzen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Soden
Nov 15, 2022 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2022

MB at Bellevue takes great care of you. I always get great service and they keep my car running smooth More

by kjwasson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeus
Nov 14, 2022 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 31, 2022

Great cars, great service and great customer service. . loved dealing with you guys and loved your quality More

by Moath Qawasmeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 09, 2022 -

Mercedes-Benz of Bellevue responded

Hi Moath, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2022

Quick friendly service advisor who was very informative and helpful. Car was returned I clean and fully serviced. More

by MB Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 05, 2022 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 24, 2022

Still great after 20 years. Wayne-our service rep is excellent. Four more more words. Thanks More

by Rmfiddes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Thiessen
Oct 31, 2022 -

Mercedes-Benz of Bellevue responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2022

Thank u Justin for the good works and dedication, the brake flush was done very well! More

by Victor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 31, 2022 -

Mercedes-Benz of Bellevue responded

Hello Victor, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2022

The dealership is clean and comfortable while waiting. I was disappointed that the service department would not update my GPS at no cost to me. I purchased the car at the end of leasing it last year. At t More

by joe.krempl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall the names.
Oct 31, 2022 -

Mercedes-Benz of Bellevue responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Bellevue. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 249-7391. We hope to hear from you.

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