Mercedes-Benz of Bellevue - Service Center

Repair work pricing and estimates for scope of work very pricy vs independent shop or other MB dealership pricy vs independent shop or other MB dealership More

Sheneta is doing great! Communication is always crisp and clear. Can always get latest updates from her. Communication is always crisp and clear. Can always get latest updates from her. More

Evan was great to work with! Wish their waiting/lounge area had more refreshments and snacks. Wish their waiting/lounge area had more refreshments and snacks. More

All computer systems were down - multiple days. Jacob managed to complete the service without turning us away. While the process wasn't the standard - it showed the same trust in the customer that Jacob managed to complete the service without turning us away. While the process wasn't the standard - it showed the same trust in the customer that customers put into MB when we turn our vehicles over. More

The service was excellent. The service department and especially the rep Carlo, were very helpful and clear about everything involving my vehicle's first service. The service department and especially the rep Carlo, were very helpful and clear about everything involving my vehicle's first service. More

Initially, there was some miscommunication regarding the cost and scope of a 50K servicing, after I had picked up my car. I came to the feeling that I was being overcharged for services that were perhaps mo cost and scope of a 50K servicing, after I had picked up my car. I came to the feeling that I was being overcharged for services that were perhaps more optional considering the age and condition of my car. I raised my concerns in this space, disappointed in the lack of clarity and follow-up. I found out a lot about these people and the company they work for when they went above and beyond in a) explaining the scope of the services rendered, and b) making me more comfortable in terms of money spent. Nobody, and no company, is perfect, but these guys ended up making things right. Thanks Jacob and Eric! More

Had to work with " Matt " Morgan , he was very rude and short tempered. " Sorry, I'm busy, you'll just have to wait." May get future service elsewhere. This is the 4th vehicle purchased thru Bellevue / short tempered. " Sorry, I'm busy, you'll just have to wait." May get future service elsewhere. This is the 4th vehicle purchased thru Bellevue / Barrier Mercedes-Benz. This GLK 350 was a gift for my wife. She interacted with Mr Morgan. Her contact is 206-399-9132 More

Brought in our Mercedes GL 450 for Service A. Appreciated the professional staff and Service Manager assigned to our car. Excellent experience. Appreciated the professional staff and Service Manager assigned to our car. Excellent experience. More

Outstanding service. Over and above. I had several warning lights suddenly pop up. They were booked 7 days out. They took me right in and fixed the issue. Over and above. I had several warning lights suddenly pop up. They were booked 7 days out. They took me right in and fixed the issue. More

Conveniently located, responsive, hospitable, efficient, good communicator, prompt service, knowledgeable, clean, technology friendly, comfortable ambience. good communicator, prompt service, knowledgeable, clean, technology friendly, comfortable ambience. More