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Mercedes-Benz of Bellevue - Service Center

Bellevue, WA

4.6
308 Reviews

308 Reviews of Mercedes-Benz of Bellevue - Service Center

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March 06, 2023

Mr. Ian Carlo Nunag was very friendly and professional. The problem of the car is still there, but the people in service department was nice. More

by DF YU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carlo Nunag
Mar 10, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 04, 2023

Great service and prompt responses on updates and issues. My service personal was also very helpful More

by oliverds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheneta
Mar 08, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 01, 2023

Service writer was very helpful and accommodated my needs. He also had very good suggestions for my future service work. He also stated late after his shift to accommodate my late arrival to pick my ve More

by bsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Mar 05, 2023 -

Mercedes-Benz of Bellevue responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2023

Wayne was great. The service was quick and I got my car back the same day. More

by cknudson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Mar 06, 2023 -

Mercedes-Benz of Bellevue responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

February 28, 2023

Good service with good customer care. Technical engineers take care of customers like a sales rep. More

by Yamaneko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carlo
Mar 05, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 26, 2023

I took my car for an annual service and was gladly surprised by the professionalism, kindness and speed of the service. Evan helped me and answered every single question or concern I had and provided More

by Pablo Grosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Biddle
Mar 03, 2023 -

Mercedes-Benz of Bellevue responded

Hi Pablo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

February 24, 2023

Provide free transfer to and from my home. Also washed my car very clean,good job. More

by wsgallws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Feb 28, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2023

I’ve been a customer of Mercedes-Benz of Bellevue for many years. They always deliver top notch service with competitive pricing. Bravo to Jerome,Justin and Tony Justin my service advisor keeps me up to More

by marlar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony,Justin,Jerome
Feb 25, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Bellevue. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 17, 2023

Dealership is trying SO hard but they are very challenged with the lack of having enough service techs (and then computer woes!) Our service liason Jacob was so helpful and very communicative ... but the w More

by suzrob913
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 22, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 17, 2023

Great experience! Sheneta was on top of all of the things I needed to get done and everything was completed as expected. The technician, Tony Hsieh was awesome. He wal More

by JCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheneta and Tony Hsieh
Feb 22, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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