Mercedes-Benz of Bellevue - Service Center

I have been a customer of Mercedes-Benz of Bellevue for more than 20 years. I guess that has to say something about their history of excellent service and dedication to complete customer satisfaction. I more than 20 years. I guess that has to say something about their history of excellent service and dedication to complete customer satisfaction. I can and do highly recommend them. More

The customer experience matches the premium cars they serve. Part of owning a luxury car is the service level that comes with it and Bellevue Mercedes delivers the high quality service we expect. We ha serve. Part of owning a luxury car is the service level that comes with it and Bellevue Mercedes delivers the high quality service we expect. We have two Mercedes and we drive past two other Mercedes dealerships to specifically go to Bellevue Mercedes. Josh our service rep is the best. More

I feel like I am duped as they sold me prepaid maintenance plan for higher price of 2200 instead of 1500. Service experts inflated the service cost by unnecessarily adding tyre rotation cost which maintenance plan for higher price of 2200 instead of 1500. Service experts inflated the service cost by unnecessarily adding tyre rotation cost which was not needed. More

The service team has g ood service, helpful, and gets my maintenance done on time with no issues. maintenance done on time with no issues. More

Service advisor Christopher Santiago is wonderful. He always tells us what we need when we bring them in for service. We trust this dealership with our car service needs, we continue to own Benz’s be He always tells us what we need when we bring them in for service. We trust this dealership with our car service needs, we continue to own Benz’s because we like and trust our cars are well taken care of. More

Prompt at getting with me to go over needed repairs-were able to fix everything and return my car the same day.... able to fix everything and return my car the same day.... More

I have discussed some issues I have concerns with adviser (Jesus). He have discussed with mechanics to have fix. Yes, both Adviser & Mechanics took action and fixed the minor issues what I have concerned (Jesus). He have discussed with mechanics to have fix. Yes, both Adviser & Mechanics took action and fixed the minor issues what I have concerned. Great job Jesus! I would like to have you as adviser for next service as well. You are excellent performance and so do mechanic! Keep up great work team! More

They fixed the problem and also did my service the same day. The staff was friendly and professional. They kept sending me updates via text, washed my car, and vacuumed inside. My car looked like brand new day. The staff was friendly and professional. They kept sending me updates via text, washed my car, and vacuumed inside. My car looked like brand new :) The service was performed on 3/3-3/4. More

Chris is great! Service was quick, you are updated all throughout the progress and they do a very good job explaining everything that is required vs what's recommend Service was quick, you are updated all throughout the progress and they do a very good job explaining everything that is required vs what's recommended. More

Service staff is always very helpful, knowledgeable courteous and quick to get my vehicle back on the road courteous and quick to get my vehicle back on the road More