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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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August 20, 2018

excellent Chris Browarski was my service rep during my visits to the service center. This young man is the consummate professional. He treated me with comple More

by BRENJENJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
August 20, 2018

Basic Service You pay a lot for little, however I guess that is what is expected. I think it would have been nice, better customer service if your first oil change More

by humblered
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember.. He was nice
August 20, 2018

Excellent Customer Service! MB Beaverton will make you happy you own a Benz! Darryl and the entire service team keep my car in tip top shape, and make it so easy to bring in the More

by PJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Rothamel
August 20, 2018

Good & bad The work performed was very good, as was the personnel. But to not wash and vacuum the car (instead providing a free trip through the local car wash) More

by BOBHARRINGTON52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Grenier
August 20, 2018

Update employees list. Have of these people aren’t there. And half the employees are missing. Nathan and Jeff were very helpful and got the work done in a timely manor. More

by NJONES6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Graham, Chris Eggerts, Brian Carew, Thien Do, Ian Kim, John Foster
August 20, 2018

Great service! Fast, courteous, professional. Everything I'm looking for when I have to perform dreaded service on my vehicles. They always manage to exceed my expec More

by Loren H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jones
August 20, 2018

Service B for my 350GLK My recent visit to Beaverton Mercedes-Benz was smooth and seamless. I appreciated the attention and the timeframe given to get the work completed. I More

by CIMMI1307
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
November 16, 2017

Promises Some promises were not kept. “We will wash your car every time you bring it for service”. Now I get a cupon for a “ cheap wash” dawn the road. More

by Bluebird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valarie Smith
Nov 29, 2017 -

Mercedes-Benz of Beaverton responded

Thank you for leaving your honest feedback! We'd love to talk with you more about this. Please call us at (971) 340-4589.

November 10, 2017

Service Loaner car provided and Dylan was great about keeping me updated on the status. I also asked for an internal window cleaning which they did. Thanks More

by Pdxguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Rothamel
Nov 13, 2017 -

Mercedes-Benz of Beaverton responded

No thanks needed! Providing you with quality service is our job. Please let us know if we can assist you with anything else - we are always happy to help! - Mercedes-Benz of Beaverton

November 03, 2017

Excellent Communication & Mediator with Insurance I appreciated the excellent customer service provided by Dylan R. He kept me informed with progress and worked with my insurance company. Even thoug More

by MLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Rothamel
Nov 07, 2017 -

Mercedes-Benz of Beaverton responded

Thank you for the great review! We're happy to hear that Dylan made your experience with us excellent! We look forward to working with you in the near future.

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