Mercedes-Benz of Beaverton - Service Center

Great people My 2012 S550 sprung its front clip on a parking lot curb on the Friday afternoon on Labor Day weekend. I stopped by the dealership at 3:00pm for help My 2012 S550 sprung its front clip on a parking lot curb on the Friday afternoon on Labor Day weekend. I stopped by the dealership at 3:00pm for help. They tried a quick fix but that didn’t work but said to come back Sat. morning and they would try again. They did in an hour for $150. If I had gone to a body shop, I would have had to pay much more and waited weeks to fit their schedule. I have purchased two cars from them since they opened, one new E250 and one CPO S550. Not the first time they earned my loyalty. More

Excellent service Very friendly, courteous, professional and knowledgeable staff. Since loaner we’re not available, they arranged for Uber rides back and forth for me. Very friendly, courteous, professional and knowledgeable staff. Since loaner we’re not available, they arranged for Uber rides back and forth for me. I am extremely pleased with quality and timeliness of service. More

2013 Mercedes G550 I’m a little disappointed about the way that the dealer handled my rust concern for a five year old vehicle but overall I have a good experience. I’m a little disappointed about the way that the dealer handled my rust concern for a five year old vehicle but overall I have a good experience. More

Lack of customer service Poor communication. No calls or texts until repair is done. My car did not see a technician first two days. They should improve customer serice with b Poor communication. No calls or texts until repair is done. My car did not see a technician first two days. They should improve customer serice with better communication. More

Dylan=Exceptional Service Dylan provided me exceptional service from the moment I walked in the door until the moment I picked up my finished vehicle. I Appreciate his attenti Dylan provided me exceptional service from the moment I walked in the door until the moment I picked up my finished vehicle. I Appreciate his attention to detail and concern for my time. More

Major maintenance. Prompt, thorough service , helpful advice, courtesy pick up and delivery. Good phone and e-mail contact. Very polite and careful in explaining servi Prompt, thorough service , helpful advice, courtesy pick up and delivery. Good phone and e-mail contact. Very polite and careful in explaining service needs and future options. Applied courtesy option coupons where appropriate. Facility neat and clean , close to home. (Formerly used downtown dealership for years.). High quality operation. More

Mediocre 2 things, someone was to help me pair up my car to phone . Other problem is Hugh, next day on my way to work , oil warning light came on and has the l 2 things, someone was to help me pair up my car to phone . Other problem is Hugh, next day on my way to work , oil warning light came on and has the last 2 days . How is this possible, when I just had car service. Not to happy today . More

Battery issue and recall fixed. I had a Great experience. Jeff was a Knowledgeable and customer oriented service specialist. One of the best experiences I had at a Auto dealership. I had a Great experience. Jeff was a Knowledgeable and customer oriented service specialist. One of the best experiences I had at a Auto dealership. More

Great service MB Beaverton, and Dylan R. in particular, make every effort to help me keep my old Mercedes on the road, looking and running like new. When something MB Beaverton, and Dylan R. in particular, make every effort to help me keep my old Mercedes on the road, looking and running like new. When something breaks, the diagnosis is accurate and the repairs are done correctly. More

Check Parking assst The active parking assist does not work all of the time. I brought it in for a diagnosis and unfortunately the tests showed nothing was wrong. It fa The active parking assist does not work all of the time. I brought it in for a diagnosis and unfortunately the tests showed nothing was wrong. It fails to spot a parking spot about 1/2 the time. So, I guess it is a flaw in the software from Mercedes but the Beaverton service dept did a good job and were very courteous. More