Mercedes-Benz of Beaverton - Service Center

My experience was perfect. As soon as I arrived one of the staff was waiting for me, he was very professional and friendly as usual. I have been using Beaverton Mercedes for As soon as I arrived one of the staff was waiting for me, he was very professional and friendly as usual. I have been using Beaverton Mercedes for many services and will continue to do so. Dylan Rothamel Service Advisor was waiting to check me in and told me in detail what my service intailed and informed me that I had a loaner car waiting for me. He handles my account and has always be very professional and knowledgable. Thank you. More

Always receive great customer service! All of the staff is very professional and friendly, and I know my vehicle is in good hands! I feel confident doing business with Mercedes-Benz of Beav All of the staff is very professional and friendly, and I know my vehicle is in good hands! I feel confident doing business with Mercedes-Benz of Beaverton! More

Excellent Always top notch service and sales experience at Mercedes benz of Beaverton we have purchased 2 vehicles there and all our vehicles are serviced there Always top notch service and sales experience at Mercedes benz of Beaverton we have purchased 2 vehicles there and all our vehicles are serviced there. More

Chris Walters has been fantastic I am not always able to schedule services in advance. Chris is always able to get me in ASAP and get the appropriate work done right away. I am not always able to schedule services in advance. Chris is always able to get me in ASAP and get the appropriate work done right away. More

Everything done quickly and efficiently One little scare when we arrived, the computer outside in the service area did not have our appointment listed. But they brought us to Christopher's d One little scare when we arrived, the computer outside in the service area did not have our appointment listed. But they brought us to Christopher's desk and he had it listed. They got us set up with a loaner so we could make our 10:30 appointment. Chris texted us when the car was done and answered a few questions about what was done We also worked with a younger man in parts about some touch up paint and a cargo mat. We saw the Cargo Mat on line for considerably less. He worked with someone and got the price within $20 so we bought it. The touch up paint was an exorbitant amount $40, but my husband didn't want to chance getting the wrong color. I personally would have tried on line. How many whites can there be?? Anyway, overall good experience with everyone. More

Recall and more I had my car in for a delayed recall servicing. While the servicing was in progress they discovered that a sealbelt was faulty, apparently from the t I had my car in for a delayed recall servicing. While the servicing was in progress they discovered that a sealbelt was faulty, apparently from the time of manufacturer. Chris arranged a loaner while the part was ordered. At the same time he gave me a price on a replacement rear view mirror. I couldn't be happier. More

Very professional !!! We’ve been loyal customers to Beaverton Mercedes because Dylan takes care of us, before Dylan, it was James. Very professional men. We love you very m We’ve been loyal customers to Beaverton Mercedes because Dylan takes care of us, before Dylan, it was James. Very professional men. We love you very much, Dylan you keep our life go easier in this world, You keep our car in good condition . More

Kevin Kafi Great dealer and Amazing team! I’m very happy with them. Good price and Clean job, it’s the only dealer that I like to service my cars with. Great dealer and Amazing team! I’m very happy with them. Good price and Clean job, it’s the only dealer that I like to service my cars with. More

Chris Walters is the man! Kept me in the loop throughout the whole process and was very nice and courteous. Chris is definitely an asset to the dealership, it's always pleasant Kept me in the loop throughout the whole process and was very nice and courteous. Chris is definitely an asset to the dealership, it's always pleasant dealing with him. More

unexcepted Jeff Betzler was very helpful. He got me in and out quickly. When I returned to pick up my car I mentioned that the car wash down the street had put s Jeff Betzler was very helpful. He got me in and out quickly. When I returned to pick up my car I mentioned that the car wash down the street had put scratches on the cars rear side bumpers. Jeff looked at it, brought the service manager over to look at it, and they decided to detail the car and try to get the scratches out. WOW! I thought now that's going a step beyond. I also want to mention (and I'm sorry I can't remember her name) the VERY helpful lady that checked for insurance and arranged the loaner car for me. She was very pleasant first thing in the morning. More