Mercedes-Benz of Beaverton - Service Center
Portland, OR
1,848 Reviews of Mercedes-Benz of Beaverton - Service Center
Great experience We had a S550 in for service. Chris Walters is always ready to assist, very knowledgeable, great communications, Always pleasant to work with. Thanks We had a S550 in for service. Chris Walters is always ready to assist, very knowledgeable, great communications, Always pleasant to work with. Thanks Chris More
Unfriendly and rude I came in for an advertised by you, " FREE," car inspection. They wanted to charge me $165.00 before my car was even moved from where I parked it beca I came in for an advertised by you, " FREE," car inspection. They wanted to charge me $165.00 before my car was even moved from where I parked it because I told them I have had a check engine light on but it went off again. I said if that's what it cost, not to read that code. I was then told they will bring my car right back out I can take it and go. So much for the rest of your " free" inspection. I drove to Aamco, they red the code for free, turns out the gas cap was not on right. The car has been fine since then. How Do you like that? Aamco has better customer relations And better service than Mercedes Benz Beaverton. I used to go to Wilsonville, and in the 18 plus years I used them, always had friendly reliable service. Sincerely Leonie Hall More
Air Bag Recall Dylan was very nice and kept me updated. Paperwork was completed when I arrived to pick up my car. Had to wait quite a while for the car to be broug Dylan was very nice and kept me updated. Paperwork was completed when I arrived to pick up my car. Had to wait quite a while for the car to be brought back to me. More
Interior Light Out Mercedes of Beaverton and Jeff Betzler made my experience with them, quick, easy and convenient. I was provided a courtesy car and approximate time of Mercedes of Beaverton and Jeff Betzler made my experience with them, quick, easy and convenient. I was provided a courtesy car and approximate time of completion for the warranty work. The work was completed early and my car was returned to me clean and a full explanation of the work that was done. There was nothing more I could ask for. More
Worst experience ever. Took car for the service. Gave me a loaner with empty gas tank. Loaner was changed after I threatened to cancel the appointment. Received the call tha Took car for the service. Gave me a loaner with empty gas tank. Loaner was changed after I threatened to cancel the appointment. Received the call that car required additional work like change of wiper blades. When I went to pickup the car, the service person was absent. Someone else gave me the car. Wiper blades were not changed and was just listed as future work. So I have to take back the car. Never going to use this dealership again, either for service or buying.a new car. More
what a awesome job they did figuring out rear hatch intermit the rear hatch was intermittent not working would start to open then close and would not respond to remote then would very confusing was brought in f the rear hatch was intermittent not working would start to open then close and would not respond to remote then would very confusing was brought in friday and the parts came in and was ready wednesday 6 days for service with nice loaner car made it okay More
Schedule A and Tire Rotation One side not rotated due to new tire recd. and Adjust both lamps and Download new key when part comes in. and Tire Rotation One side not rotated due to new tire recd. and Adjust both lamps and Download new key when part comes in. More
Very well. All personnel treated us as expected from a MB dealership. Our previous experience has been with a MB dealer in Charlotte NC whom I would rate as the All personnel treated us as expected from a MB dealership. Our previous experience has been with a MB dealer in Charlotte NC whom I would rate as the best new car dealership I have ever worked with. Again I would recommend Beaverton to my Daimler colleagues, family & friends. More
Quick and easy. Service advisor Chis is great. Gets the required work done on time and at the quoted price. Top quality work performed. Never had a issue after any o Service advisor Chis is great. Gets the required work done on time and at the quoted price. Top quality work performed. Never had a issue after any of my services. More
Service B Mercedes Benz of Beaverton hasve been awesome to work with. They are very professional and quick. They have a very nice waiting area or a loaner care Mercedes Benz of Beaverton hasve been awesome to work with. They are very professional and quick. They have a very nice waiting area or a loaner care if needed. I highly recommend them. More