Mercedes-Benz of Beaverton - Service Center

Service A Great service all around. Chris has taken care of us on previous annual maintenance. Always nice to see the same people at a dealership with low emplo Great service all around. Chris has taken care of us on previous annual maintenance. Always nice to see the same people at a dealership with low employee turnover. More

Great customer service This is my second time coming to this dealership, service crew performed the B service to my vehicle and got me in and out in no time. This is my second time coming to this dealership, service crew performed the B service to my vehicle and got me in and out in no time. More

Excellent Service Beaverton Team - Thank you for having a loaner ready for me when I arrived and taking care of my vehicle within warranty! Thank you for cleaning my c Beaverton Team - Thank you for having a loaner ready for me when I arrived and taking care of my vehicle within warranty! Thank you for cleaning my car up so nicely! More

Chris was kind and did an excellent job at keeping me informed about the eta on when my vehicle would be ready. The dealership was very clean, all staff members wer and did an excellent job at keeping me informed about the eta on when my vehicle would be ready. The dealership was very clean, all staff members were kind. Only sucky part was that they didn’t have any chocolate chip cookies in the waiting area this time lol but I had hot cocoa instead. More

70000 mile service Easy to schedule, clear explanation of work, and good communication. Helpful people with the loaner at pickup and dropoff. Great snacks and peaceful w Easy to schedule, clear explanation of work, and good communication. Helpful people with the loaner at pickup and dropoff. Great snacks and peaceful waiting area. More

Regular Service My service advisor, Chris Walters, was very helpful in scheduling service at a time convenient to me and in arranging for a loaner car. He explained My service advisor, Chris Walters, was very helpful in scheduling service at a time convenient to me and in arranging for a loaner car. He explained the appropriate services and answered all of my questions. He was cordial and efficient. His estimate of the time required for the work was accurate. I travel 17 mile each way to Beaverton Mercedes and Chris helps to make the trip worthwhile. More

Wonderful Customer Service!! Purchasing my new GLC43 AMG Coupe last year from Tony Yan (he's the best!) and it was time to bring in my car for it's very first service (A Service). Purchasing my new GLC43 AMG Coupe last year from Tony Yan (he's the best!) and it was time to bring in my car for it's very first service (A Service). I have to say I was very impressed over all with the ease of getting checked in and everything was completed sooner then expected. My Service Advisor Jeff Betzler was amazing and he really took the time to go over everything that got serviced on my car, walk me through the service sheet and answer all my questions. Jeff is a wealth of knowledge and he made my service appointment an enjoyable one! I'm very impressed with all the staff at Mercedes-Benz Beaverton and a big THANK YOU!! More

Excellent Service! Great customer service! Everything was so easy. I was in and out in no time. Love the texting to tell me my car was ready to be picked up. Great customer service! Everything was so easy. I was in and out in no time. Love the texting to tell me my car was ready to be picked up. More

Lack of follow through The service consultant was out of office and I was not even informed. I was texting and leaving voice mail. I had to ask the operator why I was not ge The service consultant was out of office and I was not even informed. I was texting and leaving voice mail. I had to ask the operator why I was not getting any response to find out that the service consultant was out. Communication about being out of office would be nice. More

Excellent service I just moved over to this dealership....everyone in service was helpful and took care of me quickly once I arrived. Noel and Chris made sure I was tak I just moved over to this dealership....everyone in service was helpful and took care of me quickly once I arrived. Noel and Chris made sure I was taken care of and on my way in a nice loaner within 15 minutes of my arrival. My serviced, clean car was ready later that day as promised. More