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Mercedes-Benz of Beaumont - Service Center

Beaumont, TX

4.5
78 Reviews

78 Reviews of Mercedes-Benz of Beaumont - Service Center

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November 01, 2023

Knowledgeable, great customer experience and service, clear communication. The Service Department really goes the extra mile. More

by Deidré
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha
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Nov 03, 2023 -

Mercedes-Benz of Beaumont responded

It's fantastic to hear that the Service Department at Mercedes-Benz of Beaumont is knowledgeable, provides great customer experience and service, and goes the extra mile. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 28, 2023

They got my car in and performed all of the required maintenance and did a thorough job in a timely manner. More

by Swatjus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne St Romain
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Nov 01, 2023 -

Mercedes-Benz of Beaumont responded

Getting your car in for required maintenance and having the service performed thoroughly and in a timely manner is essential for a positive service experience. It's great to hear that you had a good experience. We're here to help and ensure you have the best experience possible!

October 24, 2023

My service adviser Kristie is fantastic! She always helps me resolve my issues in the most efficient manner. More

by Reneescar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Lyndsey
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Oct 31, 2023 -

Mercedes-Benz of Beaumont responded

It's great to hear that you've had a fantastic experience with your service advisor, Kristie. Efficient and helpful service advisors are crucial in ensuring a smooth and satisfactory experience with your vehicle maintenance. Your feedback is greatly appreciated!

September 30, 2023

Smooth and efficient Service. No hassle. Friendly staff. Will definitely return for my next service. More

by hanet33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Medallista and Jonathan
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Oct 03, 2023 -

Mercedes-Benz of Beaumont responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 26, 2023

I’ve been pleased with the manner in which the service I have received from this dealership was handled and performed. More

by wigginsta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Lindsey and Susan (LNU)
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Sep 29, 2023 -

Mercedes-Benz of Beaumont responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 23, 2023

Kristy was my service advisor and was awesome. She is very knowledgeable and helpful. She kept me posted on the status of my vehicle throughout the service. Kristy is a great asset to the company. More

by daiglek41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
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Sep 26, 2023 -

Mercedes-Benz of Beaumont responded

We are thrilled that Kristy provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 20, 2023

The service at Mercedes Benz of Beaumont,Texas was excellent.All questions were answered and taken care of. More

by daneisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Briggs throughly explained everything.
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Sep 22, 2023 -

Mercedes-Benz of Beaumont responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 18, 2023

I loved the speed I was given the personal attention. The patience and pleasantness of the people on the phone and those who handled my account. . The great waiting area. Thank you so much. More

by louis smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber was wonderful
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Sep 19, 2023 -

Mercedes-Benz of Beaumont responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. We look forward to the pleasure of assisting you again and as always, we appreciate your business.

September 16, 2023

I was very satisfied with the service and professionalism by Susan. She was attentive, checked in with me and made sure I was satisfied with the outcome! I trust Mike Smith Mercedes (again) now ! More

by acabrina1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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Sep 24, 2023 -

Mercedes-Benz of Beaumont responded

We're delighted to hear that you had such a positive experience with Susan at Mercedes-Benz of Beaumont! Providing excellent service and ensuring customer satisfaction is our top priority. We appreciate your trust in us, and we're thrilled to have earned your confidence once again. Safe and enjoyable driving in your Mercedes!

September 12, 2023

Took over a week to evaluate the problem. It was only a dead battery. Going to charge me$400 to replace. I had to remind 3 people that it was under warranty. I t was difficult getting through More

by Rfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latacia
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