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Mercedes-Benz of Beaumont - Service Center

Beaumont, TX

4.4
70 Reviews

70 Reviews of Mercedes-Benz of Beaumont - Service Center

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September 16, 2023

I was very satisfied with the service and professionalism by Susan. She was attentive, checked in with me and made sure I was satisfied with the outcome! I trust Mike Smith Mercedes (again) now ! More

by acabrina1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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Sep 24, 2023 -

Mercedes-Benz of Beaumont responded

We're delighted to hear that you had such a positive experience with Susan at Mercedes-Benz of Beaumont! Providing excellent service and ensuring customer satisfaction is our top priority. We appreciate your trust in us, and we're thrilled to have earned your confidence once again. Safe and enjoyable driving in your Mercedes!

September 12, 2023

Took over a week to evaluate the problem. It was only a dead battery. Going to charge me$400 to replace. I had to remind 3 people that it was under warranty. I t was difficult getting through More

by Rfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latacia
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September 11, 2023

Kristy in the service department always takes care of my vehicle needs in a timely professional manner. More

by Sharon Dozier Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
Report | Print
Sep 17, 2023 -

Mercedes-Benz of Beaumont responded

We are thrilled that Kristy provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 08, 2023

I’ve taken my car to MB of Beaumont for 8 years but this year was the worst! NOTHING was easy from getting in touch with my service rep to collecting invoice upon return of my vehicle. Latasha phoned on Wed More

by fistah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Many different names
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September 07, 2023

Kristy Lindsey is BY FAR what makes this dealership SHINE! She goes above and beyond to see to it that her customers are taken care of in the best way possible!!! More

by mmmehaffy1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Lindsey
Report | Print
Sep 09, 2023 -

Mercedes-Benz of Beaumont responded

Thank you for acknowledging Kristy Lindsey for her professionalism and dedication. Ensuring your satisfaction is our ultimate goal and we appreciate when our associates are recognized for the exceptional service they provide. Your business is very much appreciated and it would be our pleasure to assist you again.

September 06, 2023

Mercedes-Benz of Beaumont have very flexible hours and convenient for the working individual.. I am very happy with the quality of work performance. More

by Ghcashmire04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha Saurage
Report | Print
Sep 22, 2023 -

Mercedes-Benz of Beaumont responded

We pleased are to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again. We appreciate your business.

September 05, 2023

The dealership service department was open early so we could drop our car and go about our day. The service lady was very nice and professional. Our car was serviced and returned washed and ready to go. I More

by Mgreen62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha
Report | Print
Sep 09, 2023 -

Mercedes-Benz of Beaumont responded

We are glad we could help!

September 01, 2023

Awesome dealership will see to all your needs Exceptional service,Professional customer service,Fast Results!! More

by Keyshia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha and Anna
Report | Print
Sep 06, 2023 -

Mercedes-Benz of Beaumont responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 30, 2023

Dealership nice and clean. Service Rep and employees friendly. Time of service a bit long. More

by afjalma53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha
Report | Print
Aug 30, 2023 -

afjalma53 responded

Survey correct

August 29, 2023

This dealership is a very clean and pleasant place to pretty much hang out If I'm waiting on my vehicle. My Service Advisor Adrienne St.Romain was on point More

by jcarolyn1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adviaor: Adrienne St. Romain
Report | Print
Sep 06, 2023 -

Mercedes-Benz of Beaumont responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Beaumont. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

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