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Mercedes-Benz of Beaumont - Service Center

Beaumont, TX

4.4
70 Reviews

70 Reviews of Mercedes-Benz of Beaumont - Service Center

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November 22, 2024

The worse service department I’ve ever dealt with. From the service manager to the technicians. I will drive out of town in the future for service. If you want to be without your vehicle for several w More

by Kyna Jones
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natasha, Amber Jackson
Report | Print
September 09, 2024

Mason was the best service tech I ever had Last one I had was not so good More

by ebstoveriii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Report | Print
Sep 09, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for leaving Mercedes-Benz of Beaumont a five-star review! We are happy to hear that Mason was awesome to work with.

July 22, 2024

The service is improving with every appointment and car service . Looking forward for the next visit More

by karenbrisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
Report | Print
Jul 23, 2024 -

Mercedes-Benz of Beaumont responded

Karen, we're delighted to hear that you're noticing improvements with each visit at Mercedes-Benz of Beaumont! We look forward to welcoming you back next time.

June 15, 2024

The service guy was excellent and very cordial . His customer service skills were on point. More

by Roy.terry25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Report | Print
Jun 17, 2024 -

Mercedes-Benz of Beaumont responded

Here at Mercedes-Benz of Beaumont, we always value and appreciate our customers' feedback. Thank you, Roy!

February 03, 2024

Everyone was friendly and helpful. The office was clean. I enjoy every time I go there. More

by christeneellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Feb 08, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 03, 2024

Very professional and respectful . I loved my visit and I’d recommend them again thank you. More

by Coreychalk9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
Report | Print
Feb 08, 2024 -

Mercedes-Benz of Beaumont responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 02, 2024

Excellent service! !! Me and my husband are both very satisfied with any visit we make with them, both in the sales and service departments. Kristy Lindsey has been taki More

by Winizonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KRISTY LINDSEY
Report | Print
Feb 04, 2024 -

Mercedes-Benz of Beaumont responded

We're delighted to hear about your excellent experiences with both the sales and service departments! It's fantastic that Kristy has been providing great care for your cars for more than a decade, and Deborah in sales has been consistently awesome. We appreciate your loyalty and positive feedback. Safe travels, and thank you for choosing us for your automotive needs! 🚗🌟

January 27, 2024

They hustled on a Friday afternoon at 4p when I blew a tire on my way from New Orleans to Austin. Friendly, helpful, can-do people! More

by stafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber & lady service advisor who loves Barbie!
Report | Print
Jan 30, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 25, 2024

Honestly, if it weren’t for Kristie I don’t know what I’d do. She’s always taken such good care of me and my vehicle needs. She’s happy and smiling when she greets me at check in. She always has my vehicle r More

by mgarsee2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Lindsey
Report | Print
Jan 31, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for taking the time to share your positive experience with Kristie at our service department! It's wonderful to hear that she has consistently taken good care of you and your vehicle needs. Her cheerful and helpful demeanor, along with keeping you informed throughout the process, truly makes a difference. We appreciate your kind words. We're grateful for your continued trust and business!

January 11, 2024

Best place around! I feel like family there! Always a good experience and I trust everyone there! More

by babette.ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian and Susan
Report | Print
Jan 13, 2024 -

Mercedes-Benz of Beaumont responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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