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Mercedes-Benz of Beaumont - Service Center

Beaumont, TX

4.4
72 Reviews

72 Reviews of Mercedes-Benz of Beaumont - Service Center

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December 17, 2024

Excellent customer service relationship and perfect job performance. Service advisor was cordial and workmanship turned out impressive More

by eionyemaobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne StRonain
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Dec 17, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Mercedes-Benz of Beaumont provided excellent service and impressive workmanship. We appreciate your support!

Dec 18, 2024 -

eionyemaobi responded

You are welcome.

December 14, 2024

She was friendly and professional. The wait time was minimal. All of the staff greeted us and were friendly as well. More

by jamikalandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne
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Dec 16, 2024 -

Mercedes-Benz of Beaumont responded

Jamikalandry, we're delighted to hear about your positive experience with our team at Mercedes-Benz of Beaumont. Thank you for sharing this feedback!

November 22, 2024

The worse service department I’ve ever dealt with. From the service manager to the technicians. I will drive out of town in the future for service. If you want to be without your vehicle for several w More

by Kyna Jones
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natasha, Amber Jackson
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Nov 25, 2024 -

Mercedes-Benz of Beaumont responded

Kyna, I'm truly sorry to hear about your experience with our service. This is not the level of service we strive for and I apologize for any inconvenience caused. We would like the opportunity to make things right, so please feel free to reach out at your convenience. Thank you, Amber Suarez - Service Manager - ext 23305

September 09, 2024

Mason was the best service tech I ever had Last one I had was not so good More

by ebstoveriii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
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Sep 09, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for leaving Mercedes-Benz of Beaumont a five-star review! We are happy to hear that Mason was awesome to work with.

July 22, 2024

The service is improving with every appointment and car service . Looking forward for the next visit More

by karenbrisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
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Jul 23, 2024 -

Mercedes-Benz of Beaumont responded

Karen, we're delighted to hear that you're noticing improvements with each visit at Mercedes-Benz of Beaumont! We look forward to welcoming you back next time.

June 15, 2024

The service guy was excellent and very cordial . His customer service skills were on point. More

by Roy.terry25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
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Jun 17, 2024 -

Mercedes-Benz of Beaumont responded

Here at Mercedes-Benz of Beaumont, we always value and appreciate our customers' feedback. Thank you, Roy!

February 03, 2024

Very professional and respectful . I loved my visit and I’d recommend them again thank you. More

by Coreychalk9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
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Feb 08, 2024 -

Mercedes-Benz of Beaumont responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 03, 2024

Everyone was friendly and helpful. The office was clean. I enjoy every time I go there. More

by christeneellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Feb 08, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

Excellent service! !! Me and my husband are both very satisfied with any visit we make with them, both in the sales and service departments. Kristy Lindsey has been taki More

by Winizonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KRISTY LINDSEY
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Feb 04, 2024 -

Mercedes-Benz of Beaumont responded

We're delighted to hear about your excellent experiences with both the sales and service departments! It's fantastic that Kristy has been providing great care for your cars for more than a decade, and Deborah in sales has been consistently awesome. We appreciate your loyalty and positive feedback. Safe travels, and thank you for choosing us for your automotive needs! 🚗🌟

January 27, 2024

They hustled on a Friday afternoon at 4p when I blew a tire on my way from New Orleans to Austin. Friendly, helpful, can-do people! More

by stafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber & lady service advisor who loves Barbie!
Report | Print
Jan 30, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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