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Mercedes-Benz of Beaumont

Beaumont, TX

4.5
99 Reviews
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1865 I-10 South

Beaumont, TX

77701

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Showing 99 reviews

December 20, 2024

Excelente trato y atención de los trabajadores la compré se cerró muy bien y el trato del señor José Gutiérrez muy especial y atento volveré en un futuro para nuevas compras More

by Jorgeperez9810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José Gutiérrez
December 19, 2024

⭐️⭐️⭐️⭐️⭐️ My car-buying experience with Mrs. Deborah and Cyrus was absolutely incredible! From the moment I inquired about the car, they jumped into action and stayed late to work out my deal wi More

by Halie Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus, Deborah
Dec 19, 2024 -

Mercedes-Benz of Beaumont responded

Halie, we're delighted to hear that Deborah and Cyrus made your car-buying experience at Mercedes-Benz of Beaumont exceptional. Your kind words mean a lot to us, and we'll be sure to share them with the team! Enjoy your new ride!

December 17, 2024

I purchased a used vehicle for my wife at Dogget Mercedes…. The sale was a fair price. After the sale , the customer does not exist. They got your money and have no more use for you. If you don’t More

by Slisenby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
December 17, 2024

Excellent customer service relationship and perfect job performance. Service advisor was cordial and workmanship turned out impressive More

by eionyemaobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne StRonain
Dec 17, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Mercedes-Benz of Beaumont provided excellent service and impressive workmanship. We appreciate your support!

Dec 18, 2024 -

eionyemaobi responded

You are welcome.

December 14, 2024

She was friendly and professional. The wait time was minimal. All of the staff greeted us and were friendly as well. More

by jamikalandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne
Dec 16, 2024 -

Mercedes-Benz of Beaumont responded

Jamikalandry, we're delighted to hear about your positive experience with our team at Mercedes-Benz of Beaumont. Thank you for sharing this feedback!

December 13, 2024

There's a bottleneck in between the sales and the finance department. Two nights I stayed there to close and that should not happen. Very disappointed More

by cantuekenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose
December 05, 2024

Great experience purchasing a car at the Beaumont store. My salesman Rick was very professional and covered every detail More

by james.raymond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
Dec 06, 2024 -

Mercedes-Benz of Beaumont responded

James, we're delighted to hear that Rick provided you with a great experience at Mercedes-Benz of Beaumont. Thank you for choosing us and enjoy your new car!

December 03, 2024

they made the process so easy I couldn’t believe it. Generally it’s such a hassle by car but at Dog at Mercedes on E. Texas Freeway Deborah my sales lady handled everything and it went smooth the silk I More

by leslieleonee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deborah
Dec 04, 2024 -

Mercedes-Benz of Beaumont responded

We're delighted to hear that Deborah and the team at Mercedes-Benz of Beaumont made your car-buying experience so smooth! Enjoy your new ride, and we look forward to seeing you again in the future.

November 22, 2024

The worse service department I’ve ever dealt with. From the service manager to the technicians. I will drive out of town in the future for service. If you want to be without your vehicle for several w More

by Kyna Jones
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natasha, Amber Jackson
Nov 25, 2024 -

Mercedes-Benz of Beaumont responded

Kyna, I'm truly sorry to hear about your experience with our service. This is not the level of service we strive for and I apologize for any inconvenience caused. We would like the opportunity to make things right, so please feel free to reach out at your convenience. Thank you, Amber Suarez - Service Manager - ext 23305

September 09, 2024

Mason was the best service tech I ever had Last one I had was not so good More

by ebstoveriii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Sep 09, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for leaving Mercedes-Benz of Beaumont a five-star review! We are happy to hear that Mason was awesome to work with.

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