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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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March 02, 2022

Very friendly, knowledgeable, thorough and professional staff. The service to be done to my vehicle was clearly explained and cost accurately described. Ms. Andrea is a great asset to the service departmen More

by rummlerfarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

February 25, 2022

Great group of people, knowledgeable and friendly. Fantastic for parts advising. Looking forward to upcoming service appointment. More

by rummlerfarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

rummlerfarms responded

Timely and professional.

February 23, 2022

Always awesome service. Everyone is always professional. Extremely timely and my car was very clean. More

by Lgmckneely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

February 22, 2022

Ayana always takes very good care of us when our cars need service. She is very professional and helpful More

by garybh77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Pentas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hess Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Misher
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

February 21, 2022

Service, work ethic, friendliness, sales personel, Quality in products and employees are untouched by any dealer i have ever had to deal with. Since the first purchased i have been no where else and i More

by rowlnico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your continued business.

February 18, 2022

Very friendly staff. They were willing to take care of all my repairs on time. Great quality work! More

by 4014293
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

4014293 responded

Thank you guys for all your help! Greatly appreciated!

February 18, 2022

Great service team. Friendly, competent service that is prompt and attentive to details. Glad to have them taking care of my car. More

by rwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

I’m displaced right now because of Hurricane Ida, this was my first visit to MBOBR. Everyone was so nice and helpful in taking care of my service needs.. More

by Mrsrob75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

The fixed a scrape and ordered trunk struts which were bad and causing the trunk to close on its own. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Guice
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2022

Every time we go there its always first class and friendly. What would you expect from Mercedes? More

by randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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