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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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March 25, 2022

I brought my 2020 GLE 350 in for service yesterday and had a great experience. Looking forward to bringing in my 2017 E 400 next week! More

by peternewman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 22, 2022

Excellent service on my walk-in appointment. D’arcy Hines is excellent and took great care of me. More

by hill.36527
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 21, 2022

Again as before the services rendered were above Expectation. Thanks for you promptness in servicing my car with the "B" Service. More

by jellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Darcy
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 18, 2022

Kind, patient, efficient, hassel-free customer service. The dealership is clean and beautiful! bonus: Complimentary refreshments while you wait or shopping for a new vehicle! More

by KatP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 13, 2022

Excellent customer service. We were updated frequently on the status of our maintenance service. Ayanna communicated excellent. Always prompt exceptional service! More

by Stacieknippers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 08, 2022

Very satisfied with the service at Mercedes Benz BR. Josh was very helpful and courteous. More

by Rocko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 05, 2022

Mercedes Benz of Baton Rouge is the gold standard for service and customer service. Other dealerships please take notice! Pop More

by Marky16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pentas, Allen Misher, Hess Crockett
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 04, 2022

Perfect Service! Went above and beyond for me to resolve a payment issue. Thank you Ayanna. More

by nicole.arnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 03, 2022

I was greeted by a Service Advisor within a few minutes. My Service Advisor Ayanna was very professional and explained in detail what issues needed to be taken care of with my vehicle. More

by kwalker70072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

March 03, 2022

I have always received exceptional service from the dealership. My advisor is always accommodating, friendly and professional. More

by rbelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business.

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