Mercedes-Benz of Baton Rouge - Service Center

Friendly staff. Great service. In and out as scheduled. Would highly recommend to anyone needing service on a sprinter. Great service. In and out as scheduled. Would highly recommend to anyone needing service on a sprinter. More

Josh Marchan, my service advisor is amazing . He is aware that I live 4 and 1/2 hours away in Arkansas and got my repairs done even though the service department was very busy. There are other Me He is aware that I live 4 and 1/2 hours away in Arkansas and got my repairs done even though the service department was very busy. There are other Mercedes Dealerships closer to me, but they don’t have Josh Marchan More

Highly recommend this place for Mercedes-Benz repair and all the service advisors who I now call my personal friends. They will always go a step further to make it right. .. all the service advisors who I now call my personal friends. They will always go a step further to make it right. .. More

My car required routine maintenance. Everyone was very communicative, professional, friendly and dependable. Would highly recommend. Everyone was very communicative, professional, friendly and dependable. Would highly recommend. More

Customer service was exceptional! ! Rep gave me specifics about my vehicle each time we spoke. I will be back ! Rep gave me specifics about my vehicle each time we spoke. I will be back More

Great service! Everyone was very pleasant! I recommend that anyone that is shopping for a vehicle or looking for service Mercedes-Benz of Baton Rouge will give you Everyone was very pleasant! I recommend that anyone that is shopping for a vehicle or looking for service Mercedes-Benz of Baton Rouge will give you the best option!😊😊 More

The team at Baton Rouge Mercedes Benz treated me like VIP when I recently went in for service. My service rep, the receptionist and even the VP, Gwen, provided special accommodations including a private area when I recently went in for service. My service rep, the receptionist and even the VP, Gwen, provided special accommodations including a private area where I could work while my car was being serviced. Customer service is truly a priority with them! Thank you all! More

The valet team was friendly and very helpful. The entire service team was about Quality Service. The communication the entire time was flawless and service was done in a very timely manner. I was The entire service team was about Quality Service. The communication the entire time was flawless and service was done in a very timely manner. I was so impressed with the timely communication and the Can Do attitude from the team at MB of Baton Rouge! Many thanks! This experience is what Defines QUALITY Service! More

As soon as I pulled up the service person was there, handled all and off it went. After lunch got a message it was ready. All services and recall was done, and at a cheaper price. The only draw back w handled all and off it went. After lunch got a message it was ready. All services and recall was done, and at a cheaper price. The only draw back was tire rotation, since the unit did not have Mercedes hub caps they couldn't do it. They all were professional in every thing they did. Thank you More

The service I received was great. Mr D’Arcy was great with making sure all my needs was taken care of. Mr D’Arcy was great with making sure all my needs was taken care of. More