Mercedes-Benz of Baton Rouge - Service Center

I bought this car, my first Mercedes, from Mercedes Benz of Baton Rouge. Being elderly and pretty much on my own, this dealership and its sales personal made this experience so easy and I walked away with of Baton Rouge. Being elderly and pretty much on my own, this dealership and its sales personal made this experience so easy and I walked away with the feeling that anything that I needed from purchase point on would be granted, if possible. Every employee of Mercedes Benz of Baton Rouge that I came in contact with was pleasant and knowledgeable about their cars and answered all my questions, even the finance department. The Tech person took his time to take me step by step explaining all the bells and whistles on my new beauty. The Service Department was great when my car went in for it's 1 year service. Everyone I spoke to in that department also were knowledgeable on how things operated in their department. I would recommend Mercedes Benz of Baton Rouge to anyone who asked me about my experiences. Great job Mercedes Benz of Baton Rouge, you get 5 stars from me. More

Warm and welcoming greeting. Timely for appointment as scheduled. Knowledgeable of needs for service to my vehicle ‘Lady Pearl’. Environment was peaceful, clean and accommodating Timely for appointment as scheduled. Knowledgeable of needs for service to my vehicle ‘Lady Pearl’. Environment was peaceful, clean and accommodating while waiting for shuttle service. And, the cost was as quoted when appointment scheduled. I’ve been a Customer since 1989…New Orleans and Baton Rouge; haven’t disappointed! Thanks! P. Carter😀 More

Professional, friendly, and efficient service. D’arcy kept us informed along the way about the job analysis and costs to repair. The job was done perfectly and ready when we were told it would be. D’arcy kept us informed along the way about the job analysis and costs to repair. The job was done perfectly and ready when we were told it would be. More

Josh in service Dept was very professional and nice to deal with! Car ready and washed on time! deal with! Car ready and washed on time! More

If you need a service for your Mercedes I recommend Mercedes-Benz Baton Rouge on Airline Hwy., awesome service, always getting updates on your vehicle. Workers are very nice and kind make you feel at Mercedes-Benz Baton Rouge on Airline Hwy., awesome service, always getting updates on your vehicle. Workers are very nice and kind make you feel at home. More

Service information was clearly communicated, waiting area was comfortable, and vehicle was returned clean and on time. All personnel were helpful and displayed a good attitude. area was comfortable, and vehicle was returned clean and on time. All personnel were helpful and displayed a good attitude. More

Always a pleasure & hassle free. Customer service was exceptional. Love the amenities, especially the massage chair! Thanks again. Customer service was exceptional. Love the amenities, especially the massage chair! Thanks again. More

Awesome service. Quick to respond with my vehicle needs. Very efficient and top notch service as always! Quick to respond with my vehicle needs. Very efficient and top notch service as always! More

One word needed GREAT STAFF! Very very very very very very very very very Great Very very very very very very very very very Great More

The service was excellent and efficient. The service done in a timely matter. Thank you. The service done in a timely matter. Thank you. More