Mercedes-Benz of Baton Rouge - Service Center

Very helpful Have been to MBOBR to have issue with MB Apps resolved issue still exits. I am awaiting whatever updates need to be sent to dealer to manually instal Have been to MBOBR to have issue with MB Apps resolved issue still exits. I am awaiting whatever updates need to be sent to dealer to manually install on my C-Class, The staff has been very helpful but I want my product to work correctly, I did complain of a scratch left of my truck and Mr Davenport tried to polish scratches out but they are still there, More

2013 GL350 I dropped my vehicle off 2 weeks ago and no one can tell me when it will be ready. The vehicle went in for a known issue and it took a week to order p I dropped my vehicle off 2 weeks ago and no one can tell me when it will be ready. The vehicle went in for a known issue and it took a week to order parts and now they just called 2 weeks after it was dropped off to tell me the timing belt kit is missing a part. The vehicle is under warranty but they say they don't have a loaner for me. They are wanting to send me to enterprise to rent a Chevy. Looks like this is what I should have bought since we don't seem to be able to get this vehicle back together. My experience from the time I purchased this vehicle from Mercedes of BR all the way to servicing of this vehicle has been less than positive. Josh is a nice guy but I'm just my vehicle back repaired correctly!! More

Unbelievably helpful! Everyone from the receptionist to the technician that made our repairs was unbelievably polite and helpful! Can't thank everyone enough for getting u Everyone from the receptionist to the technician that made our repairs was unbelievably polite and helpful! Can't thank everyone enough for getting us back on the road as soon as they did! More

almost perfect Very accommodating and professional service representatives-took time answering questions and informing me of process /details/cost/etc-missed a few t Very accommodating and professional service representatives-took time answering questions and informing me of process /details/cost/etc-missed a few things on detailing/wash--back not vacuumed out well /and dirt/grime on enterior of gate lift and doors-/etc -nothing I can not do -but hope next time to be done - More

exceptional From the moment I drove up I was greeted with professional and happy people. They gave me a loaner car to use for the day that was clean and in excel From the moment I drove up I was greeted with professional and happy people. They gave me a loaner car to use for the day that was clean and in excellent condition. More

Tires replacement and ABS repair I would like to thank the people of MB at Baton Rouge for the fast and efficient way they took care of the problems that my car had. I would like to thank the people of MB at Baton Rouge for the fast and efficient way they took care of the problems that my car had. More

Fast and efficient I am always treated with respect from highly professional and very personable staff. I will recommend this dealership. Service was outstanding and fr I am always treated with respect from highly professional and very personable staff. I will recommend this dealership. Service was outstanding and friendly. Everyone in the dealership is great. More

Service Excellent job by the Team at MB of Baton Rouge. Will continue to use them for our service needs. Thanks for the positive and efficient experienc Excellent job by the Team at MB of Baton Rouge. Will continue to use them for our service needs. Thanks for the positive and efficient experience. More

Very nice experience. Very fast service, I got more than I was especting. Very nice people. Friendly staff. Definitely I will come back to this place. Thanks for t Very fast service, I got more than I was especting. Very nice people. Friendly staff. Definitely I will come back to this place. Thanks for the service. More

Service Excellent customer service experience . The waiting area was pleasant. Enjoyed a cup of coffee. The wait was minimal. Would definitely recommend to Excellent customer service experience . The waiting area was pleasant. Enjoyed a cup of coffee. The wait was minimal. Would definitely recommend to friends. Left with no issues. More