Mercedes-Benz of Baton Rouge - Service Center

Great customer service. Went in because my USB connect wasn't working ... well, turns out - it works ... its my phone 😑 ... thanks Josh. Yes, just as well get my 60k servic Went in because my USB connect wasn't working ... well, turns out - it works ... its my phone 😑 ... thanks Josh. Yes, just as well get my 60k service done while I'm here. And because I had an appointment (thanks Devin) - a loaner was arranged. More

great customer service...exceptional Salesman followed through with customer service to provide immediate solution to flat tire, very friendly, and prompt....got the car back all clean, b Salesman followed through with customer service to provide immediate solution to flat tire, very friendly, and prompt....got the car back all clean, better than when I showed up....well done... More

Excellent Job The service I received was beyond my expectations. Mr. Hines went above what I expected. He assisted me with a problem that I did not know my insuranc The service I received was beyond my expectations. Mr. Hines went above what I expected. He assisted me with a problem that I did not know my insurance would cover. And behold they did😀. I told my family what he did & they were surprised. They stated, "I have never heard of anyone going this far to help". More

Great service! Everything went smooth thanks to Erika who helped me with service. 👍she was determined on getting my needs taken care of. Just great service from a Everything went smooth thanks to Erika who helped me with service. 👍she was determined on getting my needs taken care of. Just great service from a great Employee! More

Feedback I have always received quality work when having my car service. Andrea, has always been excellent to work with and I have recommended to all my friend I have always received quality work when having my car service. Andrea, has always been excellent to work with and I have recommended to all my friends to contact her for assistance. More

Excellent Service! Havent purchased a vehicle from here yet, but my current vehicle has been maintaned here for over 100k miles in the last 3 years. My usual service a Havent purchased a vehicle from here yet, but my current vehicle has been maintaned here for over 100k miles in the last 3 years. My usual service advisor is Marjie, and I couldn't ask for a better rep! More

Very helpful, patient, efficient They were very patient and kept me up to date on all of the information that I needed to make the correct decisions when it came to my car. I drive ar They were very patient and kept me up to date on all of the information that I needed to make the correct decisions when it came to my car. I drive around 4 kids all day everyday and it makes me feel very comfortable to know that they have given me all of the information I need to know. I changed my mind quite a few times about some things so I had to call back frequently and my sales person never got aggravated or unavailable. I would go back and recommend them to anyone. More

Todd T service 2-17-2017 The service I received on today was excellent. Each time I visit, the staff is professional and courteous which makes the experience all the better. The service I received on today was excellent. Each time I visit, the staff is professional and courteous which makes the experience all the better. More

A "Family Feeling" at MBOBR! I have driven a Mercedes-Benz for the past 18 years and can honestly say I've never even been tempted by another luxury brand. The quality of service I have driven a Mercedes-Benz for the past 18 years and can honestly say I've never even been tempted by another luxury brand. The quality of service and client interaction at Mercedes-Benz of Baton Rouge is exceptional ... I'm currently enjoying my fourth Mercedes and already looking forward to Number Five!! Thank you for treating me like part of "your family" - you all are THE BEST! More

Made it happen! Had an accessory put in before scheduled date in a timely fashion. Goes above and beyond to help serve his customers. Thanks to Nick for getting my ri Had an accessory put in before scheduled date in a timely fashion. Goes above and beyond to help serve his customers. Thanks to Nick for getting my ride clean as well. More