Mercedes-Benz of Baton Rouge - Service Center

Diagnostic Check I went in due to a code showing up on dashboard. A diagnostic was done to determine the issue. The problem was found in a reasonable amount of time. I I went in due to a code showing up on dashboard. A diagnostic was done to determine the issue. The problem was found in a reasonable amount of time. I was as usual very satisfied. More

Fabulous dealership! I have always said Baton Rouge Mercedes is the nicest dealer I've ever been involved with. The staff, the facilities, the waiting area,-EVERYTHING is I have always said Baton Rouge Mercedes is the nicest dealer I've ever been involved with. The staff, the facilities, the waiting area,-EVERYTHING is top notch !! It's great when going to get your car fixed is a pleasure instead of a chore !! More

Maintenance Josh at Mercerdes Baton Rouge in the service department is great to work with. He is professional and listens to meet the needs of the client. He Josh at Mercerdes Baton Rouge in the service department is great to work with. He is professional and listens to meet the needs of the client. He was a pleasure to work with when having a service call on my car. More

Great experience I had my GLE350 serviced for 20,000 miles. The service department was very friendly and helpful. The car was serviced in a timely fashion. They provid I had my GLE350 serviced for 20,000 miles. The service department was very friendly and helpful. The car was serviced in a timely fashion. They provided me a shuttle to and from my house even though I live in Prairieville. Larry was my driver. Very friendly. Washed my car and touched up some minor paint dings. Overall very pleased. More

Awesome experience The dealership went out of their way to provide courier to come pick up my car miles away from its place for repair while providing me with a loaner. The dealership went out of their way to provide courier to come pick up my car miles away from its place for repair while providing me with a loaner. Repair did not take long More

Professional and friendly I have chosen Mercedes-Benz of Baton Rouge because of their accommodating & friendly staff. I live much closer to a different Mercedes Benz dealer I have chosen Mercedes-Benz of Baton Rouge because of their accommodating & friendly staff. I live much closer to a different Mercedes Benz dealer , but, choose not to give them my business.. More

Good customer service Nice clean dealership, customer adviser knowledgeable, good waiting area, performed service well in timely manner. Drove in from Lafayette, easy to g Nice clean dealership, customer adviser knowledgeable, good waiting area, performed service well in timely manner. Drove in from Lafayette, easy to get to dealership, good conversation with sales personnel about Sprinter vans. More

Service Marjorie is the best! Excellent service and very professional. Communication and follow up is phenomenal. Her knowledge is top notch. I would re Marjorie is the best! Excellent service and very professional. Communication and follow up is phenomenal. Her knowledge is top notch. I would recommend all friends and family. More

Service I brought my car into, Mercedes Benz Dealership for service, but missed my scheduled appointment. I was ecstatic when I was told that I had no need to I brought my car into, Mercedes Benz Dealership for service, but missed my scheduled appointment. I was ecstatic when I was told that I had no need to reschedule, and was squeezed in to get the job done. I was given an estimated time frame of when it will be ready, and had a complimentary shuttle ride until it was ready for pick up. Overall, I will give their service (5/5), and cudos to Josh, my service provider for providing exceptional customer service. More

Expect the Best My wife and I moved to Baton Rouge from New Orleans 8 years ago. So far we have purchased 3 cars from MB of BR; everyone associated with their deale My wife and I moved to Baton Rouge from New Orleans 8 years ago. So far we have purchased 3 cars from MB of BR; everyone associated with their dealership has been courteous and professional in every respect. They have exceeded our expectation with each contact we've had. More