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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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September 17, 2017

Courteous, pleasant, and professional Suzanne apologized for NOT receiving me, said they assigned you to Josh, that's why I didn't have you on my list, told her just need someone to help, More

by Pistolpacking123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzanne
Oct 09, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review and thank you for choosing MBOBR!

September 16, 2017

Always Take Care of Me The service dept at MBOBR is the reason why I am loyal to the brand. They always take such good care of me and my vehicles. Would recommend anyone to More

by MAD0125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Guice
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to review your experience with us. We're thrilled to have you as a customer and thank you for choosing MBOBR!

September 14, 2017

Exceptional Service Quality service provide on time and beyond expectation. The extra effort put forth was well noted. Attention to detail is something that I look for More

by pbasnight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a positive review! We're glad to know that Josh provided you with a "Best or nothing" customer experience. As always, thank you for choosing MBOBR.

September 06, 2017

The best experience I had so far! I truly appreciate the Mercedes dealership. I enjoy coming and talking with the service department I'd appreciate everyone that works there they are s More

by Chloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for choosing to service with us! We greatly appreciate your business.

August 25, 2017

I love Mercedes Benz & D'Arcy Hines! D'Arcy Hines is the greatest Service Rep, he "always" takes very good care of my car and is honest about anything that needs to be done. More

by LizzieCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a review! We're glad D'Arcy continues to take good care of you while you're here. We appreciate your business and thank you for choosing MBOBR.

August 09, 2017

Service to my car My experience at the dealership was very pleasant. Everyone was very professional and knowledgeable about their responsibilities. Kudos to Josh March More

by Perk 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzanne Sellers, Tim Ward
Aug 14, 2017 -

Mercedes-Benz of Baton Rouge responded

We're so happy to know you feel at home here. Thank you so much for taking the time to leave us some feedback and as always, thank you for choosing MBOBR!

July 25, 2017

Great Was greeted by Josh upon arrival. Very friendly. When leaving was approached by a salesman offering me to grab a bite before leaving. Thought that More

by Mxer509mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We're happy to know your service experience with Josh was pleasant. Thank you for choosing MBOBR!

July 12, 2017

Excellent Care! It's always comforting to know that whenever we have an issue with one of our vehicles, Andrea will take care of us. Even if Andrea is off, she will m More

by Tootie4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that brings our car up...always pleasant and polite
Jul 12, 2017 -

Mercedes-Benz of Baton Rouge responded

We thrive off of customer relationships like yours with Andrea. Thank you for continuing to choose MBOBR and thank you for taking the time to leave us this positive feedback. It really means a lot to us.

July 12, 2017

Service I came in for my first service today. Experience was good. Took a little longer than I expected. I was pleased overall with the visit. More

by MBBR
Recommend Dealer
Yes
Employees Worked With
Marjorie Reiff
Jul 24, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you for giving us some constructive criticism. We appreciate your business and thank you for telling us about an area where we can improve. As always, thank you for choosing MBOBR!

July 08, 2017

Excellent This is why i will be looking with you all to buy a Mercedes for my daughter in the coming weeks She's graduating from college real soon ! More

by My benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much! We greatly appreciate your business. Congratulations on your daughter graduating from college soon, what an accomplishment! As always, thank you for choosing MBOBR!

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