Mercedes-Benz of Baton Rouge - Service Center

From fair to poor Personal have the poorest lack of returning phone calls I mean it only takes five minutes to return an phone call, not all day no matter how busy you Personal have the poorest lack of returning phone calls I mean it only takes five minutes to return an phone call, not all day no matter how busy you are.Just to update a customer on his or her vehicle My God!!!!!! More

Pleasant Overall experience today from dropping vehicle off to picking up along with phone conversations was very courteous and professional. Thanks for the g Overall experience today from dropping vehicle off to picking up along with phone conversations was very courteous and professional. Thanks for the great concern shown to make experience smooth More

Safety recall Treated with respect by each person l Interacted with. Room very comfortable. When my sister took her Lexus in they Washed her car so I expected Treated with respect by each person l Interacted with. Room very comfortable. When my sister took her Lexus in they Washed her car so I expected a car wash😀😀 More

Great They always treated me with the up most respect,they are always friendly, have my car ready when they say it should be ready,and they always wash my c They always treated me with the up most respect,they are always friendly, have my car ready when they say it should be ready,and they always wash my car after ever service More

Pleased with the service experience! I want to say "thank-you" to my service advisor, D'Arcy Hines, for helping to make this experience of my GLC300 a pleasant one. He was very professio I want to say "thank-you" to my service advisor, D'Arcy Hines, for helping to make this experience of my GLC300 a pleasant one. He was very professional and he kept his word regarding the timelines of the service! More

Good experience Pleasant experience, friendly people work done on a timely schedule. Would return to have additional service at this dealer.clean area to rest Pleasant experience, friendly people work done on a timely schedule. Would return to have additional service at this dealer.clean area to rest while work was done More

One Particular Great Service Advisor I have learned in recent years there is one particular service advisor at MBOBR that stands out above the rest. Andrea Bridwell is courteous, profess I have learned in recent years there is one particular service advisor at MBOBR that stands out above the rest. Andrea Bridwell is courteous, professional and thorough in making certain customers receive top quality care for their cars. With that said, I also give the highes marks for Larry Mitchell in fulfilling the courtesy shuttle service. What a great guy! More

Emergent tire replacement After visiting my dying mother, we tried to get back home to San Antonio when my E350 tire pressure monitor told me of a problem. After many phone cal After visiting my dying mother, we tried to get back home to San Antonio when my E350 tire pressure monitor told me of a problem. After many phone calls around Baton Rouge did not yield an available tire, MB of Baton Rouge came through! They fit us in and got us back on the road. As new Mercedes-Benz owners, we appreciate the personal attention we got from someone other than our home dealer. More

Great service and communicated to in a very detailed manner Very good experience Andrea is great to work with and I trust the work that was performed on my car is top notch....price is a little high however Very good experience Andrea is great to work with and I trust the work that was performed on my car is top notch....price is a little high however More

Great service In all my years of interacting with dealerships of luxury cars, MBOBR is beyond comparison. Treated like they appreciate you, all staff highly knowled In all my years of interacting with dealerships of luxury cars, MBOBR is beyond comparison. Treated like they appreciate you, all staff highly knowledgeable, friendly and professional More