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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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January 08, 2018

Really appreciated the service I received today and hospital Rally appreciated the service I received today and the hospitality was superb. Everyone was very nice and helpful and super friendly and very respectf More

by Allen Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne sellers
Jan 15, 2018 -

Mercedes-Benz of Baton Rouge responded

We're happy to hear your experience in our Service Department was a pleasant one. Thank you for choosing #MBOBR!

January 04, 2018

Great Customer Service I had the convenience of scheduling service for my vehicle online. Upon arriving at the Service Center, I was greeted at the door by Suzanne. She expl More

by DeeBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzanna Sellers
Jan 15, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to share a positive review on your experience in our service department! We appreciate your business!

December 08, 2017

Sprinter The Service department rates a15 out of 10. Its the best I’ve ever seen. When wife is ready for her new car, I’m coming to see you. More

by Uncle Burt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marjorie Reiff
Dec 12, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for leaving us a five star review! We look forward to seeing you again.

December 08, 2017

Great people that take care of you! This dealership is the best. They welcome you when you arrive and keep you updated the entire visit. They are really unbelievable. Can’t imagine buyi More

by Davidg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Escoe
Dec 12, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for leaving us a five star review and thank you for choosing MBOBR!

December 04, 2017

10K Mile Maintenance Great service at MBOBR. Prepaid maintenance and walked out with no additional cost. Staff very friendly and professional. Waiting area comfortable and More

by Travel Girl BN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for leaving us a five star review! We're glad your experience with us was a pleasant one :)

December 03, 2017

Service Unbelievable service. The Baton Rouge Mercedes dealership is absolutely awesome. Everyone is so professional and wonderful to work with! I would highl More

by mzp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for leaving us a five star review!

November 23, 2017

always a step above The reason we bought a Mercedes was to have a car that sets the standard. MB of Baton Rouge does the same. The staff and service are a breath of fre More

by troy schulte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia
Dec 12, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for leaving us a five star review! We appreciate your business :)

November 17, 2017

Mercedes GLK350 Repair We recently brought our Mercedes GLK350 into Mercedes of Baton Rouge for repair (blown alternator) and I would say our services was very satisfactory. More

by Mercedes GLK350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for leaving us a five star review!

October 28, 2017

Auto Service Thank you all for your professionalism in addressing my automotive on concerns. I am really hoping that the problem has been corrected. Kudos to Josh More

by Perk 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanne Sellers
Oct 30, 2017 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for choosing us for your service needs. If you have any issues or if the issue is not resolved for any reason please let us know. We want to make sure you are safe on the road and satisfied with your service. Have a nice day!

October 27, 2017

Excellent Upon arrival staff members were very nice,stopped what he was doing took me to the person i needed to see.Mr.Josh was very helpful well manner More

by Follins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Mercedes-Benz of Baton Rouge responded

We're glad our staff was attentive and friendly when assisting you. Thank you for choosing MBOBR!

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