Mercedes-Benz of Baton Rouge - Service Center

Customer service is the BEST! Friendly, efficient, and helpful. Ayanna always has a smile and made the experience pleasant and easy. Friendly, efficient, and helpful. Ayanna always has a smile and made the experience pleasant and easy. More

Great experience & fast service! Highly recommended! Took way less than i expected on my vehicle! Highly recommended! Took way less than i expected on my vehicle! More

Mr. Hines, my service agent, is efficient, knowledgeable, and he cares about his clients. He takes the time to explain your services and any additional concerns. The Service Manager has even taken the time t and he cares about his clients. He takes the time to explain your services and any additional concerns. The Service Manager has even taken the time to address my concerns! The waiting area is always clean, quiet, and comfortable. There are charge stations available as well as snacks. There's not a lot of "buzz" going on. It was pleased overall with my experience. More

Experience was awesome, Lynn W. is exceptional, providing the best customer service. I am super excited to be apart of the MBOBR family. Oh, I almost forgot to mention Scott in fina is exceptional, providing the best customer service. I am super excited to be apart of the MBOBR family. Oh, I almost forgot to mention Scott in finance, very personable made the experience easy and answered all questions. You guys are the BEST. More

Very easy to deal with. Service is excellent. Loaner vehicle, now with added reasonable restrictions. Service is excellent. Loaner vehicle, now with added reasonable restrictions. More

I’ve owned my Mercedes Benz since 2016 and have enjoyed the MB BR service and support! Very consistent and friendly. the MB BR service and support! Very consistent and friendly. More

The service was quick and appreciated I had an appointment that was followed up by great service. appointment that was followed up by great service. More

Service is always excellent. They always have snacks and drinks and even mouthwash available during your wait. They always have snacks and drinks and even mouthwash available during your wait. More

People and service were all wonderful. They keep my 12 year old Mercedes running like a brew one. Thanks to all. They keep my 12 year old Mercedes running like a brew one. Thanks to all. More

Dealership went above and beyond on this visit. Not only did they correct the original issue, but noticed something else covered under warranty, and corrected it so we wouldn’t need to bring it ba Not only did they correct the original issue, but noticed something else covered under warranty, and corrected it so we wouldn’t need to bring it back in another time. More