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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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September 20, 2021

Best customer service! Best salespeople! I would not buy a Mercedes from any other dealership More

by penny
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Pentas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Agresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

Excellent and outstanding Customer Service. Very knowledgeable, pleasant, and friendly! Great Service Team in BR! More

by Ms. Griffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Misher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Always efficient and expertly in their services. Andrea was knowledgeable and friendly. Delivery was prompt with a washed and clean car. More

by dma147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Mr. D’Arcy is always so courteous, professional & accommodating! Great customer service and excellent communication. More

by Kvschex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

The whole car buying process at Mercedes Benz of BR was great!! The car salesman and the Finance dept were all excellent! More

by Cody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Droze
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2021

D'Arcy is always professional and detailed oriented. MBOBR does a great job of servicing my SUV and the whole staff is always friendly! Thanks!! More

by lyonesse7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2021

This dealership sets the standard which all dealers should follow. Service above self! The finisher even ahead of schedule and kept me posted throughout the process! More

by Marky16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Pentas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Misher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Wild
September 11, 2021

The service advisor (Andrea Bridwell) was very professional and courteous. She let me know the status of the repair work and alerted me when there was a delay. The loaner car was nice while the ca More

by thidao
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

The entire service team always provide outstanding customer service and professionalism. Andrea, Josh, and Dan always go out of their way to make servicing a wonderful experience. The service is a More

by Misty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

Service was prompt. They came and picked up my car and within 24 hours called and it was ready to be delivered back to my house. Driver was nice, and prompt. I would recommend this dealership to others.Cu More

by rosannadecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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