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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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December 22, 2021

Could not ask for a better experience. Good communication, great hospitality, and a great job on the work performed. I HIGHLY recommend them. More

by wallacetrahawallacetrahann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Whisenhunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia Ellsworth
December 20, 2021

The repair work was good. Had to wait an unusually long time for pick up when ready. Darcy Hines was good and courteous. More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2021

The service was timely and excellent. The staff was friendly and very efficient. Overall good experience. More

by Charles Berggreen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Ayanna in Service was awesome! She is a gem! Very professional and detail oriented. Well worth the drive from Lafayette to get my vehicle taken care of! More

by nbelaire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Awesome experience. Prompt and efficient. Excellent customer service. Very attentive. Salesman, HK was also top notch. Will recommend Mercedes Benz Baton Rouge to everyone I know More

by lorettarobillard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
HK Torrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

Everything was fantastic!!! Ayanna was my service advisor and was extremely kind and kept me informed throughout the process. More

by hktorrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Service was on schedule and done timely. The staff handled their work well. It was an overall good experience More

by jaesonmbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia Ellsworth
December 02, 2021

I had my car serviced and it was a pleasant experience. My service coordinator was very pleasant and knew how to answer all of my questions. More

by teedytoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

I was taken care of, had an electrical problem, they tried to fix it, but was informed I had to go to a RV shop. They explain what was needed and was also written down. Thank you, this was done in a s More

by brudest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

This dealership is extremely professional as well as especially accommodating! Every visit is a pleasure whether it’s for a routine service or to check out what’s new! More

by lauraeboyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
HK Torrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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