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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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January 23, 2022

Very professional service! Quick and seamless! The courtesy car was gorgeous! I see what they tried to do there! I’m thinking about it lol More

by ceddy223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2022

Mercedes’ Benz of Baton Rouge always takes excellent care of my needs. The service is extraordinary and my service advisor, Andrea Bridwell always goes the extra mile. More

by CAPTAIN JAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2022

I was thrilled with the efficiency of my visit….they will be my go to dealership. More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

Convenient and friendly. Loved having a loaner to drive while my vehicle was in service. More

by klplant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2022

Very professional, accommodating and friendly! One of my favorite things about owning a Mercedes is how comfortable I feel dealing with the service department. They make having your car serviced a real plea More

by jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gwendolyn Wild
January 04, 2022

The staff and service there are amazing. Everyone in that dealership handles their business with such professionalism. More

by OA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Very friendly, great customer service, everything went well, enjoyed the visit and look forward to coming back More

by christy
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

I received excellent service at the Baton Rouge Mercedes dealership. My service advisor josh marchan provided excellent customer service and also provided me with status details during my wait. Thanks More

by dr.rlshavers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

The service was timely and excellent. Josh was friendly and very efficient. Overall good experience. More

by taurean.shropshire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

The service department in it's entirety is exceptional. Excellent customer service and very attentive. More

by Ramona Kaye
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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