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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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August 23, 2023

Ayanna Cook provided excellent customer service. Henry sent me a video about the condition of my vehicle and explained service options, thank you so much, and Charles was so friendly and accommodati More

by Stairway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles, Henry
Aug 25, 2023 -

Mercedes-Benz of Baton Rouge responded

We can't thank you enough for giving us one more reason to celebrate these team members, Ayanna, Henry and Charles! We appreciate your business and these accolades more than you know.

June 21, 2023

I always get the best experience here. Clovis has been my service advisor for 2 years now and he is phenomenal. He’s always available, keeps me in the loop about my car, is extremely knowl More

by Dawson.db2192
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clovis Bienemy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Baton Rouge responded

Dawson.db2192, your comments are music to our ears! I've shared your accolades with Clovis and the entire team. We love to celebrate our team members...positive feedback, like yours, keeps us all motivated.

December 24, 2022

Clovis Bienemy provided excellent efficient service. Very professional and thorough…explained service options, checked availability of parts. I really enjoyed working with him. More

by Singwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clovis Bienemy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

I have always been extremely please with the service at Mercedes-Benz of Baton Rouge. It has always been completed quickly. and professionally done. Excellent service from employees from sales to service More

by sherrhcon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

Top notch service from a wonderful dealer who offers exceptional customer care to its customers! More

by ktjohnson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

EXCELLENT SERVICE PROFESSIONAL AND ALWAYS ON TIME. Always kept updated on your service by text More

by becker315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

becker315 responded

Yes

August 20, 2022

Work was performed on time with no problems. Josh Marchan was a pleasure to deal with. More

by jjburke489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

Excellent service and customer care. They provided transportation I needed to keep another appointment and also returned me to the dealership in a timely fashion. Their customer care is More

by By4med
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone the shuttle driver
August 13, 2022

Love having my vehicle serviced at Mercedes Benz of Baton Rouge. Excellent Service as always. More

by christianvilas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

Everyone at MBOBR is great! From Lynn in Sales to Andrea in service I am always well taken care of. Best service of any dealership I’ve ever dealt with. More

by Nikkidee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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