Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Baton Rouge
Baton Rouge, LA
793 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service.
With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs.
Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 793 reviews
April 15, 2022
Josh Marchan, my service advisor is amazing . He is aware that I live 4 and 1/2 hours away in Arkansas and got my repairs done even though the service department was very busy. There are other Me He is aware that I live 4 and 1/2 hours away in Arkansas and got my repairs done even though the service department was very busy. There are other Mercedes Dealerships closer to me, but they don’t have Josh Marchan More
by kfabrebryant
Employees Worked With
April 15, 2022
Jason Tarver was very efficient and knowledgeable in assisting us with the purchase of a new Mercedes and the transfer of a lease from another brand. This knowledge helped us understand the 2 step proc assisting us with the purchase of a new Mercedes and the transfer of a lease from another brand. This knowledge helped us understand the 2 step process and seal the deal to move forward with the new purchase. More
by jon.mccain
April 14, 2022
The salesman was very accommodating and the purchase experience was smooth. Thank you for making it an enjoyable experience. experience was smooth. Thank you for making it an enjoyable experience. More
by roboniko
April 12, 2022
Highly recommend this place for Mercedes-Benz repair and all the service advisors who I now call my personal friends. They will always go a step further to make it right. .. all the service advisors who I now call my personal friends. They will always go a step further to make it right. .. More
by cmaxxcruise1
April 10, 2022
My car required routine maintenance. Everyone was very communicative, professional, friendly and dependable. Would highly recommend. Everyone was very communicative, professional, friendly and dependable. Would highly recommend. More
by Micheledeforge
Employees Worked With
April 10, 2022
Customer service was exceptional! ! Rep gave me specifics about my vehicle each time we spoke. I will be back ! Rep gave me specifics about my vehicle each time we spoke. I will be back More
by Teci
Employees Worked With
April 08, 2022
Great service! Everyone was very pleasant! I recommend that anyone that is shopping for a vehicle or looking for service Mercedes-Benz of Baton Rouge will give you Everyone was very pleasant! I recommend that anyone that is shopping for a vehicle or looking for service Mercedes-Benz of Baton Rouge will give you the best option!😊😊 More
by beckyw345
Employees Worked With
Other Employees :
Josh( can’t think of his last name) not the guy in service
April 05, 2022
Highly recommend this place and who I now call my personal salesman Aaron. He will go about and beyond. personal salesman Aaron. He will go about and beyond. More
by Missproverbs_32
Employees Worked With
Other Employees :
Aaron Heflin
April 05, 2022
The team at Baton Rouge Mercedes Benz treated me like VIP when I recently went in for service. My service rep, the receptionist and even the VP, Gwen, provided special accommodations including a private area when I recently went in for service. My service rep, the receptionist and even the VP, Gwen, provided special accommodations including a private area where I could work while my car was being serviced. Customer service is truly a priority with them! Thank you all! More
by Sheila Porch
April 01, 2022
The valet team was friendly and very helpful. The entire service team was about Quality Service. The communication the entire time was flawless and service was done in a very timely manner. I was The entire service team was about Quality Service. The communication the entire time was flawless and service was done in a very timely manner. I was so impressed with the timely communication and the Can Do attitude from the team at MB of Baton Rouge! Many thanks! This experience is what Defines QUALITY Service! More
by Mitzi
