Motor Werks Mercedes-Benz - Service Center
Barrington, IL
96 Reviews of Motor Werks Mercedes-Benz - Service Center
Justin was very helpful. I asked to communicate through email and Justin was able to oblige. He also explained all work in detail for me. Thank you email and Justin was able to oblige. He also explained all work in detail for me. Thank you More
I have always been pleased with the friendliness and competence of service at Motor Werks. Bob Poduch in particular has always been exceptional. My only concern has always been the cost. I'm not oppo competence of service at Motor Werks. Bob Poduch in particular has always been exceptional. My only concern has always been the cost. I'm not opposed to paying a slight premium for dealer service but at times the charges are offensively high (eg: $900 to repair a burnt out xenon head light - one). At some point when the charges become double or more what a reputable independent shop would charge, Motor Werks will lose (or already has lost) business which is sad because I love the company. More
Very good experience. Nice waiting room, very clean facilities and all employees were very pleasant. I would recommend it to a friend . Very very convenient. facilities and all employees were very pleasant. I would recommend it to a friend . Very very convenient. More
Great service for the money. I feel confident that my car problems will be resolved correctly. If they are not, I firmly believe Motor Werks will stand by their work and not overcharge for unnecessary w car problems will be resolved correctly. If they are not, I firmly believe Motor Werks will stand by their work and not overcharge for unnecessary work. More
Great service Experience, car washed for free. All Great service Experience, car washed for free. All persons involved were pleasant, customer lounge was comfortaaable and free drinks were supplied fo Great service Experience, car washed for free. All persons involved were pleasant, customer lounge was comfortaaable and free drinks were supplied for customers waiting for cars More
I have done business with Motor Werks for over 15 years, having purchased 5 vehicles during that time period. I have always been treated very fairly for both purchases and service work. Everyone with whom having purchased 5 vehicles during that time period. I have always been treated very fairly for both purchases and service work. Everyone with whom I have dealt has been most courteous and helpful with whatever my need might be. When service required more than an hour or two of time, a loner car was always provided. Most recently, the vehicle I currently own, which is 4 years old, had an engine problem. Motor Works stood behind me and saw to it that I the problem was corrected. The treatement I have received throughout my customer relationship with Motor Werks is first rate and I am a very satisfied coustomer. Great job Motor Werks! More
Ed was so great working with me and my time frame. He made sure that my car was taken in right away and the work could be completed in time for me to get to my appointment. Thanks for the wonderful servi made sure that my car was taken in right away and the work could be completed in time for me to get to my appointment. Thanks for the wonderful service! More
My visit was scheduled for the warranty issues. The service performed on-time, no problems, very satisfied. Purchased this BMW for this dealership and service it here since. Thank you. service performed on-time, no problems, very satisfied. Purchased this BMW for this dealership and service it here since. Thank you. More
From the start to efficient finish, everyone was helpful and friendly. This was only an oil change but it reflects the reason we go to Motor Werks for service, large and small. You have helped us keep our and friendly. This was only an oil change but it reflects the reason we go to Motor Werks for service, large and small. You have helped us keep our Honda Civic with 215,000 miles. We thank you. More