Motor Werks Mercedes-Benz - Service Center

My experience The staff is always friendly and courteous. Their order writers take the time to explain the repair options in detail. Nobody is every happy when th The staff is always friendly and courteous. Their order writers take the time to explain the repair options in detail. Nobody is every happy when their vehicle breaks down or needs repair but Motor Werks take the time to make the process as painless as possible. I dont like that I need to create an account in order to give you a review. The process is tedious. More

Customer for life! Thank you Motorwerks team for consistently providing dependable, courteous, and professional services at every visit. I know my car is in good hands Thank you Motorwerks team for consistently providing dependable, courteous, and professional services at every visit. I know my car is in good hands and will last for years because of the Motorwerk crew! More

100,000 and still going When my son turned 16, I gave him a Honda CRV. He's now 27. Over time things go. Thanks for keeping the car in working order. When my son turned 16, I gave him a Honda CRV. He's now 27. Over time things go. Thanks for keeping the car in working order. More

Quality Work, Excellent Customer Service I don't hesitate to return to MotorWerks for my BMW service needs. Steve McGinley always performs Quality Work. Eric Swanson and Steve (service advi I don't hesitate to return to MotorWerks for my BMW service needs. Steve McGinley always performs Quality Work. Eric Swanson and Steve (service advisor), as well as Brittany and the appointment coordinators who confirmed and followed through on my appointment, consistently provide excellent customer service. More

Great timely service Great experience with prompt appt., good service and timely return of my car. Would to be happy to come back for additional service. Great place. Great experience with prompt appt., good service and timely return of my car. Would to be happy to come back for additional service. Great place. More

Always expect and receive great service! The BMW team did a great job taking care of me during this last service visit to Motorwerks. Everything worked the way it should - from the call for The BMW team did a great job taking care of me during this last service visit to Motorwerks. Everything worked the way it should - from the call for the appointment (thanks for the loaner Tori and Ann!) to the great communication on the status of my work from Ted to the pickup of my vehicle at the end of the day. And of course - my car was fixed and my concerns were addressed. Bob Poduch runs this group very well. My only complaint is about this dealer rating service - I wish I didn't have to create an account with them in order to leave this rating. More

Met at service entrance by friendly manager. Excellent explanation of service work and time. Enjoyed the new waiting area. Excellent service, exceptional waiting area and helpful and courteous staff!! Alw explanation of service work and time. Enjoyed the new waiting area. Excellent service, exceptional waiting area and helpful and courteous staff!! Always enjoy a visit to Barrington Motor Werks! More

Timely, courteous service to make appointment. Efficient, courteous service to drop off car and pick up loaner. Timely, informative update on service provided. Quick process to pay and pick up c Efficient, courteous service to drop off car and pick up loaner. Timely, informative update on service provided. Quick process to pay and pick up clean car! More

Quick and friendly. Received a call to schedule an appointment at my convenience. When came to the service center, was greeted and taken care of right away. In timely manner my car was serviced at no appointment at my convenience. When came to the service center, was greeted and taken care of right away. In timely manner my car was serviced at no cost for me. Thanks! More

Eric Swanson did an excellent job in making sure that my car was done on time and done to my satisfaction. Thank you very much. car was done on time and done to my satisfaction. Thank you very much. More