Mercedes-Benz of Barrington
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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My salesperson, Dustin Rocha made the grade today. Dustin was patient and helped with my questions over the buying process and the car itself. I became impressed with the dealership amenities and service dep was patient and helped with my questions over the buying process and the car itself. I became impressed with the dealership amenities and service department as Dustin toured me around the dealership. I also met and worked with more courteous professional staff like Eric Claeson in Accessories and Tony Dee in Finance. It's very important and absolutely critical to me, I have confidence in my salesperson and the Motorwerks dealership as a whole to know I'm making the right decision to purchase. Many Thanks to Dustin for helping instill the confidence I needed to make my Mercedes purchase and to the rest of the staff for helping create our future relationship. Larry Gresham. More
My wife and I recently bought a slightly used BWM 128i convertible in pristine condition. Our sales person was Dave Mitchell, and the buying experience could not have been better. Dave is a true professio convertible in pristine condition. Our sales person was Dave Mitchell, and the buying experience could not have been better. Dave is a true professional, very courteous, no pressure, and we highly recommend Motor Werks of Barrington if you are shopping for a car. Ask for Dave Mitchell and you won't be disappointed! More
Bob Arnesen is professional, knowledgeable and interested in customer satisfaction. I recently sought his advice on a used vehicle for my son and also purchased a new Mercedes a few years ago from him. I hig in customer satisfaction. I recently sought his advice on a used vehicle for my son and also purchased a new Mercedes a few years ago from him. I highly recommend anyone who is seriously contemplating a purchase to contact Bob. Kevin Illia More
Sean has been great to work with. He went out of his way to deliver the product to me in downtown Chicago. I had an issue right with the vehicle right after I had accepted delivery, and Sean has seen to it to deliver the product to me in downtown Chicago. I had an issue right with the vehicle right after I had accepted delivery, and Sean has seen to it that it is resolved. At this point, I can't say enough good things. Thanks for all, Terry More
Purchased brand new Mercedes Benz AMG E63. The sales associate explained that the dealership cannot locate the manuals (the leather booklet case with all the literature) for the car, promised to order o associate explained that the dealership cannot locate the manuals (the leather booklet case with all the literature) for the car, promised to order one and go over the car features later. After 48 days, I still do not have my manuals, no Tele-Aid activated (Like OnStar system), no warranty guide, no follow up, missing factory literature that came with the vehicle. I still do not know how to use navigation system to the fullest. After 10+ calls, multiple visits to the dealership, they seem to not care much nor take charges to take care of the issue. This is a typical dealership service where they do everything to sell your car and once you take the car out of the dealership, you are no longer valuable to them. I do not recommend Motor Werks, Barrington IL. I will be staying away from this place as long as I can. More