Mercedes-Benz of Barrington

I was given clarity on what to expect in regards to time and service while my car was at Motor Werks. I encountered trained professionals from the moment I walked into the service area, up until the mome and service while my car was at Motor Werks. I encountered trained professionals from the moment I walked into the service area, up until the moment I left your beautiful facility. I noticed consistency in the employee's with their performances. This is indeed for me, without a doubt, the mark of a professionally well run facility! Peter G. and Steve C., made my day easier just by being transparent with the above information they generously provided to me. They both kept me informed and I honestly appreciated their calls. Who does that? I now feel I can answer my own question, Motor Werks does this for their customers! More

The service was greate. The only issue i had was i could not get a good internet signal in the new Honda area. I wound up having to go to the Mercedes sitting area to do work on my laptop. The chairs in t not get a good internet signal in the new Honda area. I wound up having to go to the Mercedes sitting area to do work on my laptop. The chairs in the Mercedes area are not convenient for working with laptops. More

We always appreciate the friendliness of your employees. This time, we experienced the new waiting room facilities and loved the convenience, decor and amenities. Of course, the quality of car service is t This time, we experienced the new waiting room facilities and loved the convenience, decor and amenities. Of course, the quality of car service is the most important thing and that's the main reason why we keep coming back. More

I've always found your service to be a notch above the rest. Your personnel are always friendly and most importantly you have demonstrated over the years that you care about your customers. When com the rest. Your personnel are always friendly and most importantly you have demonstrated over the years that you care about your customers. When compaired to other dealerships, I'm always impressed by the caring attitude of the employees at Motor Werks. Thanks for always providing great service. le More

Sorry!! My X5 had tons of issues from the day I purchased at MWB. It went to shops so many times so I stopped tracking them. at MWB. It went to shops so many times so I stopped tracking them. More

I would like to thank Ronald for going above and beyond his job to help me get my car repaired. I was having trouble with my extended warranty company. Ron made numerous calls to get the part covered un his job to help me get my car repaired. I was having trouble with my extended warranty company. Ron made numerous calls to get the part covered under the warranty. More

Scott is great sales. He made the transaction processes very convinent for us and spent lots time to detail out the features of the vehicle during delivery. He also have a good sebse to recognize a loyal c very convinent for us and spent lots time to detail out the features of the vehicle during delivery. He also have a good sebse to recognize a loyal custmer of Motor WERKS. More

Car runs great. Customer satisfaction has always been a priority. All staff extremely friendly and helpful. Car also gets washed free which is a nice plus. priority. All staff extremely friendly and helpful. Car also gets washed free which is a nice plus. More

After car broke down, Motor Werks sent a tow truck to pick-up my vehicle and leave me a loaner. Repair estimate for new starter was as quoted and car runs like new. Car was returned cleaned and as prom pick-up my vehicle and leave me a loaner. Repair estimate for new starter was as quoted and car runs like new. Car was returned cleaned and as promise. More

I always deal with Rich Cano. He is knowlegable, courteous, professional, pleasant. He explains respectfully without talking down to the customer. He makes me feel comfortable. I also have always be courteous, professional, pleasant. He explains respectfully without talking down to the customer. He makes me feel comfortable. I also have always been happy with the quality of repairs and maintenance provided by the service mecahnics. No problems no complaints. Thank you everyone. More