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Mercedes-Benz of Barrington

Barrington, IL

4.9
565 Reviews
Meet One & Only®, Exclusively at Mercedes-Benz of Barrington, the only way you will ever want to buy or lease a vehicle ever again. Only One Price: All vehicles clearly display our Market-Based Price. This is done to save you time and eliminate the traditional back and forth. It’s very transparent and helps to expedite the process. Only One Person: You will be working directly with just one person, a dedicated non-commissioned Client Advisor, whose only goal is to provide you with a relaxed and stress-free experience. *Only One Hour: Since only one person will be helping you with everything, it will all be incredibly fast. No more spending the whole day at the dealership. Once you have selected your vehicle, will have you on the road in about an hour. Why You’ll Love ONE & ONLY --- Upfront Pricing We take pride in offering some of the most competitive prices in the country. When you come to our dealership, you won’t waste any time haggling for your best offer. We give it to you upfront. One upfront price inclusive of trade value, monthly payment, and interest rate. Commission Free Our commission free Client Advisors aren’t just trying to get you into a vehicle that pays them a high commission. Our only goal is to get you in the vehicle that’s best for you and your vehicle needs, ensuring you leave our dealership satisfied with your vehicle and your experience. 3-Day/300 Mile Return Policy* If you do end up in a vehicle that doesn’t fit you or your families needs, no need to worry. Contact your One & Only Client Advisor and take advantage of our peace-of-mind, 3-day/300-mile money back guarantee. Visit Mercedes-Benz of Barrington for all of your Automotive needs. *Applies to in-stock models only.
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1475 S Barrington Rd

Barrington, IL

60010

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Showing 565 reviews

October 16, 2016

Purchase MBCLS550 Excellent experience with outstanding results. I selected my vehicle on line and contacted the dealership to request additional information. It was pr More

by Super61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ball, Dottie Novak
October 15, 2016

Excellent.. Easy to do business with MW and especially Pete Seavern. I made a phone call to Pete, told him what I was looking for and he found the car. Simple, p More

by MKS2017GLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Seaverns
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2016

James Flores- best dealer to go to This dealership was incredible and so helpful. We drove all the way from Minnesota to purchase a car from James because he was so considerate and acco More

by Sk17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Melnikov, James Flores
October 03, 2016

Leased a new GLE I worked with Al and Angela at MW of Barrington and had a great experience. They both worked very quickly and were responsive to our needs/questions. More

by steveyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Nicoll, Al Mondello
September 27, 2016

Purchase of a leased vehicle It was time to trade in or buy my car, I chose the latter. I worked with Izabela and the car buying experience was very nice compared with others I've More

by Edward Fedor
Recommend Dealer
Yes
Employees Worked With
Izabela Oglodzinska
September 21, 2016

Great dealer and staff. Resolved ALL my concerns Had issues with sales person initially and the quality of the work (detailing) during delivery. But when I reported those sales person was responsive More

by Kanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Gallagher, Izabela Oglodzinska, James Flores
Oct 10, 2016 -

Mercedes-Benz of Barrington responded

Kanda, Thank you for bringing this to our attention, and we are so sorry that you had this type of experience with us. We take customer satisfaction seriously and want to escalate your situations. Please send your contact information to reviews@motorwerks.com so our Guest Relations Manager can reach out to you. -Motor Werks

September 08, 2016

Not as smooth a transition as expected [ see our review ]. Our salesman, Jordan Ezsak, was superb, helpful, funny and a joy to do business with. He dealt with a few problems we had diligently and successfully More

by Benz buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ezsak
Sep 08, 2016 -

Mercedes-Benz of Barrington responded

Dr. Robert & Rebecca Hoover, Thank you for taking the time to share your experience with Motor Werks and Jordan Ezsak. We take customer satisfaction very seriously. If you could, please let us know what we could have done better to get a 5-star review by emailing us at reviews@motorwerks.com. Thank you & welcome to the circle!

August 27, 2016

Car Wash Crash Just wanted to comment about a unique situation we had with Motorwerks...that was solved in a totally acceptable manner. My wife crashed her new ve More

by Bth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tauber
August 13, 2016

Best Salesman Ever Alex Blaul I went to Motor Werks in search of a new SUV. That is when I met Alex Blaul in the Infinity Department. From the onset, he was professional, knowledge More

by What
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Alex Blaul _ Infinity
August 12, 2016

Watch out for sleazy behavior and lies! James Flores is not ethical or trustworthy. The dealership stands behind him so watch out if you set foot there. They will let you believe they are ne More

by Cam80
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
James Flores
Aug 16, 2016 -

Mercedes-Benz of Barrington responded

We’re sorry to hear you had a bad experience with us. We would like to know more. Please email us at reviews@motorwerks.com with your contact information so our Guest Relations Manager can reach out to you. Thank you.

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