Mercedes-Benz of Austin

Friendly and Professional Every Step of this buying experience was perfect. Ray Terranella was exceptionally knowledgeable and professional in every way. Scott Tinney made the Every Step of this buying experience was perfect. Ray Terranella was exceptionally knowledgeable and professional in every way. Scott Tinney made the financing effortlessly and Glenn Mayhugh knew all aspects of operations on our new E300. The whole process was a true car buying pleasure. We highly recommend Mercedes - Benz of Austin. F Warton More

Kept Informed I was kept very informed by our excellent service representative, Sandy Garza. Everyone was polite. Upfront. Honest. Store was very clean and wait I was kept very informed by our excellent service representative, Sandy Garza. Everyone was polite. Upfront. Honest. Store was very clean and wait area very comfortable. More

Consistently friendly, and professional. Weirdly, I look forward to my visits. Everyone is consistently friendly and professional. Wade is the best and you can always grab Glenn for a quick Weirdly, I look forward to my visits. Everyone is consistently friendly and professional. Wade is the best and you can always grab Glenn for a quick lesson on mastering the tech stuff on the dashboard. SB More

review Everyone was very friendly and followed through with that they said that they would do. My car should arrive in 3 weeks and I am looking forward to d Everyone was very friendly and followed through with that they said that they would do. My car should arrive in 3 weeks and I am looking forward to driving a new Mercedes. More

Top quality service: responsive, thoughtful, and thorough. This is my second MB from this dealership---they have earned my loyalty and definitely deliver an exceptionally positive customer experience. I will This is my second MB from this dealership---they have earned my loyalty and definitely deliver an exceptionally positive customer experience. I will not hesitate to recommend them to friends and family, and I look forward to working with the MB team in the future. Chris Hernandez, in particular, is outstanding---great attention to detail; truly concerned with delivering a great customer experience. Chris genuinely makes the car buying process a pleasure and you can tell that he is passionate about his career---his enthusiasm for the Mercedes brand shines brightly throughout the process and Mercedes is fortunate to have him as an ambassador. And on the post-sales service front, Annie Daniel did a fine job, as well, going above and beyond to provide great service. Thanks and kudos to both Chris and Annie, and to the rest of the team. Keep up the great work! More

More than twenty years of satisfaction I have been a customer for twenty years and have always been completely satisfied. Over the years I have worked with Wade Wells in the Service Depart I have been a customer for twenty years and have always been completely satisfied. Over the years I have worked with Wade Wells in the Service Department, Wade has kept my cars in perfect condition and has been more than accommodating. I recently purchased my fourth car from MB of Austin and the sales staff were marvelous. Stacey Olmstead is a wonderful saleslady who is very attentive to detail and I highly recommend her. Patrick helped me with setting up my phone and explained how to use the many features of my new car. He was very patient and knowledgeable More

Exceptional Service Hi Annie, Service received from Mercedes Benz Austin was excellent. I drive to Austin from Temple Texas because of the exceptional service I receiv Hi Annie, Service received from Mercedes Benz Austin was excellent. I drive to Austin from Temple Texas because of the exceptional service I receive in Austin. Thank you 😊 Sharon Carson More

They know me They were prepared for me with my reservation. Their estimate was right on the money. My car was ready on time and on the amount They were prepared for me with my reservation. Their estimate was right on the money. My car was ready on time and on the amount More

Quick and efficient First experience with Mercedes -Benz of Austin service department. Although I did not purchase my vehicle at this dealership, they treated me as famil First experience with Mercedes -Benz of Austin service department. Although I did not purchase my vehicle at this dealership, they treated me as family. Professional,quick and efficient service More

Had 2 vehicles in for service As always Service and our advisor, Wade Wells were excellent. That's why we drive 100 miles each way when we need service!! We have purchased three o As always Service and our advisor, Wade Wells were excellent. That's why we drive 100 miles each way when we need service!! We have purchased three of our four Mercedes cars from this dealership and have always been treated with the utmost respect and kindness by all we encounter whether sales or service. Wade has been our service advisor and we feel comfortable asking questions and confident in the information. This is an exceptional dealership all the way around😀 More