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Mercedes-Benz of Austin
Austin, TX
1,317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,317 reviews
November 27, 2017
Met All Expectations I recently relocated to the area, it was an emergency service and the staff were all friendly and professional. Service was completed timely, excel I recently relocated to the area, it was an emergency service and the staff were all friendly and professional. Service was completed timely, excellent overall. More
by NanaV
Employees Worked With
Jordan Call
November 25, 2017
Exceptional Service Sandra Miller gave exceptional attentive service and made sure we had a satisfactory experience. All options were given and well explained. No pressur Sandra Miller gave exceptional attentive service and made sure we had a satisfactory experience. All options were given and well explained. No pressure to require recommended service. More
by drtomvdavid
Employees Worked With
Sandra Miller (Service)
November 21, 2017
Annual service Everyone was helpful and friendly . I got updates viA text and everything was serviced and fixed as planned Tires were recommended to be rotated an Everyone was helpful and friendly . I got updates viA text and everything was serviced and fixed as planned Tires were recommended to be rotated and aligned, issue with rough ride was found to be leaking strut and this was replaced to fix this issues More
by Ann W
Employees Worked With
Brian Smith
November 20, 2017
Great Job I dropped my Mercedes for regular service on the way to the airport. The team was prompt and enthusiastic. They took me to the airport, fixed my car I dropped my Mercedes for regular service on the way to the airport. The team was prompt and enthusiastic. They took me to the airport, fixed my car and kept me informed the entire time. Talented people, enjoying their job with a great service attitude. Thanks so much Minh Fogel and team. More
by kirklundburg
Employees Worked With
a very nice young woman took me to the airport, Minh Fogel
November 20, 2017
Fantastic Purchase Experience! I recently purchased a 2018 GL450 from MB of Austin. The selection was great and Arthur Morgan was the most professional and knowledgeable sales perso I recently purchased a 2018 GL450 from MB of Austin. The selection was great and Arthur Morgan was the most professional and knowledgeable sales person I have every worked with. The transaction was pleasant from start to finish and I couldn't be more satisfied. And, by the way, I love my new GL. Thanks again Arthur. I will definitely be recommending your dealership to all my friends. More
by Greg Feste
Employees Worked With
Arthur Morgan , Brett Liming, Arthur Morgan
November 17, 2017
Great Job, Mercedes Austin! I love that I can make an appointment, get in and out with a loaner, and get updates texted. This makes my busy life much easier. Thanks, MBoA for t I love that I can make an appointment, get in and out with a loaner, and get updates texted. This makes my busy life much easier. Thanks, MBoA for taking care of me and my vehicle! More
by Debbie H.
Employees Worked With
Minh Fogel
November 17, 2017
AWESOME! Very thorough and very professional! I was met with enthusiasm and great concern. The waiting room was excellent and very well appointed! The servi Very thorough and very professional! I was met with enthusiasm and great concern. The waiting room was excellent and very well appointed! The service bar was outstanding! , More
by EN17
Employees Worked With
Brian Smith
November 16, 2017
Wade is a highly experienced M-B service advisor. Wade listens to concerns and addresses each an every one in a thoroughly professional and helpful manner. His years of experience clearly make him a s Wade listens to concerns and addresses each an every one in a thoroughly professional and helpful manner. His years of experience clearly make him a step above. More
by SL Fanatic
Employees Worked With
Wade Wells
November 13, 2017
Great This was perfect. Our salesperson was patient and through. Her suggestions were appropriate. She listened to us. I would readily recommend anyone This was perfect. Our salesperson was patient and through. Her suggestions were appropriate. She listened to us. I would readily recommend anyone to come to her for sales services. More
by Lee Bukstein
Employees Worked With
Stacey Olmstead
November 13, 2017
Always there for me. I've had my car for almost 14 years and never once had any problems scheduling or getting things handled. It's a top notch brand followed by top notch I've had my car for almost 14 years and never once had any problems scheduling or getting things handled. It's a top notch brand followed by top notch professionals. No matter how small the problem or small the ticket item I've never once felt put off or taken advantage of like I hear of other car companies. great team and techs! Anna made my recent purchase/order of a new car easier than going to the grocery store. She knew the build, models, packages, features and was easily able to answer my 1001 questions. Definitely 5* service on all ends. More
by lgl172
Employees Worked With
Wade Wells, Anna Laughlin
