Mercedes-Benz of Austin
Austin, TX
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Great The experience I had with the sales person Ray and the finance person Jordan was very professional, very pleasant and customer friendly thank you so m The experience I had with the sales person Ray and the finance person Jordan was very professional, very pleasant and customer friendly thank you so much More
Service dept. Jordan was very helpful on getting my 450 gls service b. It was done in a timely manner. Would recommend to everyone to purchase and for service quali Jordan was very helpful on getting my 450 gls service b. It was done in a timely manner. Would recommend to everyone to purchase and for service quality. More
Wade Wells and Vehicle Loan Department Wade Wells was quick but did not rush me. The loan department was friendly and efficient. All around great visit. Always service your vehicle with Wade Wells was quick but did not rush me. The loan department was friendly and efficient. All around great visit. Always service your vehicle with MB technicians! More
Easy and quick sale experience. Reva and Ellen made the sales experience totally enjoyable. Jordan was prepared and professional. Overall a great buying experience. I would recommen Reva and Ellen made the sales experience totally enjoyable. Jordan was prepared and professional. Overall a great buying experience. I would recommend Austin Mercedes to everyone. More
Criticism of this survey I do not like such a survey to force me to give a review if I want to submit what I have input into the questionnaire. This is the only negative comm I do not like such a survey to force me to give a review if I want to submit what I have input into the questionnaire. This is the only negative comment I an make about MB. Brian was excellent. More
Service and repair of a bad scratch Excellent service and a big thank you to Brian Smith for your professional assistance and taking care of all my vehicles needs. My car looks like new Excellent service and a big thank you to Brian Smith for your professional assistance and taking care of all my vehicles needs. My car looks like new again. More
Service on 2014 G550 Wade Wells is the go-to person. Extremely professional always with a smile when he greats you. His follow up is always timely. He's the sole reason Wade Wells is the go-to person. Extremely professional always with a smile when he greats you. His follow up is always timely. He's the sole reason I used MB Austin for my service over the other Central MB dealership. More
Service on 2012 E350 I recently brought my E350 in for service/replacement of a noisy blower motor. We also determined the rear sunscreen was not working properly. The ser I recently brought my E350 in for service/replacement of a noisy blower motor. We also determined the rear sunscreen was not working properly. The service advisor was very helpful and all repairs were completed in two days. Dealer provided a loaner car. Very good experience. More
Repair work. In and out quickly. Everything done as promised. Very happy with my most recent experience. I trust only this Mercedes dealer to work on my car. In and out quickly. Everything done as promised. Very happy with my most recent experience. I trust only this Mercedes dealer to work on my car. More
Amazing! I was referred to Jesse Jimenez by very dear family friends. This referral was truly a gift. Jesse treated me with the most wonderful customer service I was referred to Jesse Jimenez by very dear family friends. This referral was truly a gift. Jesse treated me with the most wonderful customer service. The experience of this dealership was one of comfort and respect. I was well informed and was able to witness a family environment of professionals throughout the dealership. Mr. Jimenez and Mercedes Austin team are AMAZING! Thank you for your excellence. More