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Mercedes-Benz of Austin

Austin, TX

4.6
1,317 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,317 reviews

January 27, 2018

Great The experience I had with the sales person Ray and the finance person Jordan was very professional, very pleasant and customer friendly thank you so m More

by New car.mb60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Terranella, Jordan English
Jan 29, 2018 -

Mercedes-Benz of Austin responded

You are more than welcome! We couldn't be happier that you selected us to work with. :) Thank you for your review and congratulations on the vehicle. -The Team at Mercedes-Benz of Austin

January 24, 2018

Service dept. Jordan was very helpful on getting my 450 gls service b. It was done in a timely manner. Would recommend to everyone to purchase and for service quali More

by Qaflooring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Call
Jan 25, 2018 -

Mercedes-Benz of Austin responded

We're so happy to know that we could assist and leave you with a great impression. :) Thank you for the awesome review! We look forward to serving you next time. -The Team at Mercedes-Benz of Austin

January 22, 2018

Wade Wells and Vehicle Loan Department Wade Wells was quick but did not rush me. The loan department was friendly and efficient. All around great visit. Always service your vehicle with More

by harenas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Jan 23, 2018 -

Mercedes-Benz of Austin responded

We're ever so grateful for your feedback. :) Our staff is always striving to deliver a seamless experience and we're delighted to hear your visit was no exception. Thank you for your support and we'll see you next time. -The Team at Mercedes-Benz of Austin

January 22, 2018

Easy and quick sale experience. Reva and Ellen made the sales experience totally enjoyable. Jordan was prepared and professional. Overall a great buying experience. I would recommen More

by john10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reva Hope, Ellen Ladermann, Jordan English
Jan 23, 2018 -

Mercedes-Benz of Austin responded

We love reading reviews like yours, John. :) Thank you for the kind words and praise and happy cruising! -The Team at Mercedes-Benz of Austin

January 21, 2018

Criticism of this survey I do not like such a survey to force me to give a review if I want to submit what I have input into the questionnaire. This is the only negative comm More

by actinide
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jan 22, 2018 -

Mercedes-Benz of Austin responded

We're so glad to hear that Brian and your experience were top notch! Please know that we're genuinely grateful for any and all feedback. :) The format of this survey/review is a requirement of DealerRater.com and we appreciate your time to submit it! Best of wishes. -The Team at Mercedes-Benz of Austin

January 18, 2018

Service and repair of a bad scratch Excellent service and a big thank you to Brian Smith for your professional assistance and taking care of all my vehicles needs. My car looks like new More

by DodoGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jan 19, 2018 -

Mercedes-Benz of Austin responded

You're more than welcome! We're grateful for the awesome review and look forward to the next opportunity to assist. -The Team at Mercedes-Benz of Austin

January 17, 2018

Service on 2014 G550 Wade Wells is the go-to person. Extremely professional always with a smile when he greats you. His follow up is always timely. He's the sole reason More

by CAWATX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbie Pyka, Wade Wells
Jan 18, 2018 -

Mercedes-Benz of Austin responded

We are so grateful for your feedback! Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement. Thank you for the praise we look forward to the next opportunity to serve you. -The Team at Mercedes-Benz of Austin

January 14, 2018

Service on 2012 E350 I recently brought my E350 in for service/replacement of a noisy blower motor. We also determined the rear sunscreen was not working properly. The ser More

by Perrier828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Jan 15, 2018 -

Mercedes-Benz of Austin responded

Thank you so much for the compliments and for your review! We're thrilled to know that you had a seamless and excellent experience. See you next time! -The Team at Mercedes-Benz of Austin

January 12, 2018

Repair work. In and out quickly. Everything done as promised. Very happy with my most recent experience. I trust only this Mercedes dealer to work on my car. More

by Mal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Jan 13, 2018 -

Mercedes-Benz of Austin responded

Mal, we appreciate you taking the time to share your experience! It's our goal to earn the trust and satisfaction of every customer and we're so happy to know that we've achieved this with you personally. :) Thank you for the praise we look forward to serving you again in the future. -The Team at Mercedes-Benz of Austin

January 10, 2018

Amazing! I was referred to Jesse Jimenez by very dear family friends. This referral was truly a gift. Jesse treated me with the most wonderful customer service More

by BlessedV123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Management and finance team were wonderful!, Jesse Jiminez
Jan 13, 2018 -

Mercedes-Benz of Austin responded

Thank you for taking the time to let us know how we are doing. From the start, we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile, just like Jesse. We appreciate your kind words and wish you congratulations on the new vehicle! Take care. -The Team at Mercedes-Benz of Austin

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