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Mercedes-Benz of Austin

Austin, TX

Overview
Reviews
Vehicles
4.6
1,328 Reviews
Call Dealership (512) 220-0940
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6757 Airport Blvd

Austin, TX

78752

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Showing 1,328 reviews

November 17, 2022

You never want to have to deal with repairs, but Wade Wells makes it so easy. He has been doing this for us for years. In a class all his own. Thanks Wade. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Wells
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Nov 18, 2022 -

Mercedes-Benz of Austin responded

Brian, your kindhearted words mean the world to us and we will be sure to pass them along to Wade! Thank you for giving us the opportunity to assist with your vehicle's servicing needs. We're so glad that you enjoyed your experience, and we hope to see you again in the future! :) - The Team at Mercedes-Benz of Austin

November 16, 2022

As usual Very professional service. Uber Rides were arranged. everything was done as expected and timely. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
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Nov 16, 2022 -

Mercedes-Benz of Austin responded

Thank you for your continued support, Mo! We agree, those complimentary Uber rides are such a cool touch to our service department. We are grateful to have you as our client and look forward to your next visit! Happy cruising. :) - The Team at Mercedes-Benz of Austin

November 16, 2022

The dealership was very clean and inviting. All of the staff were respectful and polite. Elihu was knowledgeable and patiently showed us multiple vehicles to allow us to make the right choice More

by Russ Stapleton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elihu Moreno (Five Stars!)
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Nov 16, 2022 -

Mercedes-Benz of Austin responded

Russ, thanks a million for taking the time to leave this flawless review for Elihu! It makes us proud to see that he delivered a stellar sales experience, and we will be sure to pass your kind words along to him. Congratulations on your awesome new vehicle, and welcome to the MBOA family! :) - The Team at Mercedes-Benz of Austin

November 15, 2022

Service Advisor: Polite Accurate Trusted Honest Knowledgeable Timely Polite Accurate Honest Knowledgeable Timely Keeps us informed More

by grades-mitts0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Report | Print
Nov 16, 2022 -

Mercedes-Benz of Austin responded

Thank you for coming on here to share some positive words for Wade! Your feedback means the world to us, and it makes us proud to see that Wade delivered an experience worth bragging about. Please be sure to let us know if there is anything we can assist with in the future - we're here for you! :) - The Team at Mercedes-Benz of Austin

November 10, 2022

Great service department! Kept in touch, called the day before to confirm and let me know everything was in place for service and car was ready faster than expected. Super n More

by cg115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Report | Print
Nov 11, 2022 -

Mercedes-Benz of Austin responded

CG115, this is exactly what we aim to provide to every guest, so thank you for taking notice of our efforts! Thank you so much for the supportive review. It means the world to have you as our client and we look forward to your next visit. :)- The Team at Mercedes-Benz of Austin

November 08, 2022

Service experiences at this dealership have been uniformly positive. Wade Wells is always great to work with; he's very helpful and keeps you informed as to the progress of the work. My car is now More

by CJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Report | Print
Nov 11, 2022 -

Mercedes-Benz of Austin responded

CJC, thank you for letting us know how great your experience went with Wade! It's an honor to have your support, and we will be sure to share your kind sentiments at our next team meeting. :) - The Team at Mercedes-Benz of Austin

November 08, 2022

CJ Hodgson was just great to work with for my annual maintenance! Look forward to working with him soon. More

by Aditi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Report | Print
Nov 11, 2022 -

Mercedes-Benz of Austin responded

Aditi, we are smiling from ear to ear reading about your experience with CJ! He is top-notch and we will be sure to share your positive feedback with him. Thank you for selecting us to serve you, it means the world to have your support! :) - The Team at Mercedes-Benz of Austin

November 05, 2022

A made the earliest appointment so that I can get in and out!!! It was perfect!!! CJ took great care of me and my SUV. Plus I don’t think everyone learns everything in their car so CJ showed me new things!! More

by ett444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Report | Print
Nov 07, 2022 -

Mercedes-Benz of Austin responded

Ett444, we are flattered by your words of encouragement and praise for CJ! He is such an awesome person and we feel blessed to have him as part of the team. If there is anything we can help with in the future, please do not hesitate to let us know - we've got your back! Thanks a million and have a great day. :) - The Team at Mercedes-Benz of Austin

November 02, 2022

Great Mercedes dealership to work with fast and courteous. I would highly recommend if you are in the Austin area More

by Rc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dillman, Matt Juron
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Nov 04, 2022 -

Mercedes-Benz of Austin responded

RC, thank you for coming on here to spread some good words about us! We feel so lucky to have you as our client, and we really hope you enjoy your new Mercedes for years to come. Congratulations and happy cruising! :) - The Team at Mercedes-Benz of Austin

October 30, 2022

Dan was a great service advisor and helped me get in and out as quickly as possible More

by bledoux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Truong
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Nov 02, 2022 -

Mercedes-Benz of Austin responded

That is fantastic to hear, Bledoux! Thank you for leaving this uplifting review for Dan. It always makes us smile seeing our team receive recognition, and we will be sure to pass your friendly message along to him. We appreciate your support and look forward to serving you again in the future! :) - The Team at Mercedes-Benz of Austin

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