Mercedes-Benz of Austin

21 years, 5 vehicles and counting. I have been buying vehicles and having them serviced with this dealership for over 21 years. The sales department and the service department are a per I have been buying vehicles and having them serviced with this dealership for over 21 years. The sales department and the service department are a perfect fusion of knowledge, skill and dedication. They are superlative. More

Kevin was great. Great service experience. Got me in a loaner and got me set up quickly. Kevin was very helpful and presented me with service options and listened to my questions and concerns. Got me in a loaner and got me set up quickly. Kevin was very helpful and presented me with service options and listened to my questions and concerns. Made me a good offer on tires (based on tire report) and let me know that he would be in touch with me soon regarding the problem I brought the car in for (CEL and code). Kept me informed and was very understanding of my needs and schedule. At no time did I feel pressured into getting additional service done (which is a reason I sometimes avoid dealers for service) but at all times felt like I was being given options and information for service recommendations. Very competent and professional. Great service advisor. More

They did what they said they would do I was in and out in a timely manner and they delivered my car to me squeaky clean! Brian was friendly and easy to work with! I was in and out in a timely manner and they delivered my car to me squeaky clean! Brian was friendly and easy to work with! More

Service, new tire Brian was awesome. I got in and out quickly with a good loaner while they changed tire and repaired wheel... thank you! I will be back! Brian was awesome. I got in and out quickly with a good loaner while they changed tire and repaired wheel... thank you! I will be back! More

Great service ! Mercedes-Benz of Austin went above and beyond in doing everything I asked for with regard to servicing my vehicle. I highly recommend. ! Mercedes-Benz of Austin went above and beyond in doing everything I asked for with regard to servicing my vehicle. I highly recommend. More

Execellnt service advisor Eddie was super helpful and very knowledgeable, made my visit easy and pleasant. I would not mind recommending Eddie to a friend of mine and I look fo Eddie was super helpful and very knowledgeable, made my visit easy and pleasant. I would not mind recommending Eddie to a friend of mine and I look forward to see him again . More

great service and timely delivery as usual by Wade. always like the pre plan of knowing about if a loane prior to my service needs and timely delivery as usual by Wade. always like the pre plan of knowing about if a loane prior to my service needs More

MB of Austin is the best All the folks at MF of Austin are amazing. Especially Minh. She is one of the main reasons we will continue to be MB customers All the folks at MF of Austin are amazing. Especially Minh. She is one of the main reasons we will continue to be MB customers More

Always goes above the expected I moved to Austin last summer and have been to the MB dealership three times this year. With each trip, I am more impressed. The level of servi I moved to Austin last summer and have been to the MB dealership three times this year. With each trip, I am more impressed. The level of service is always courteous, prompt and efficient. More

Annual maintenance My service advisor, Eddie Aguilar and other staff members were very courteous. The service area & Restroom is clean. I enjoyed some snack in the wait My service advisor, Eddie Aguilar and other staff members were very courteous. The service area & Restroom is clean. I enjoyed some snack in the wait area. My overall experience was positive. More