Mercedes-Benz of Austin

Professional and Personal Service When one purchases or leases a Mercedes, you become part of a very special family of Mercedes Benz owners and dealership family. Based on integrity, When one purchases or leases a Mercedes, you become part of a very special family of Mercedes Benz owners and dealership family. Based on integrity, professionalism and impeccable service with the safety at the forefront of the Mercedes Benz's styles and models lending to an incredible driving experience. The members of the Mercedes team are courteous and knowledgeable. In my book, after 30 years of owning several models of Mercedes vehicles, Mercedes continues to lead with its legacy of innovation and cutting-edge technology. Safety is always a premium with all Mercedes Benz's models. Take one out for a test drive and experience luxury and the incredible performance of the Mercedes Benz. More

"My Car's Annual Check-up" I was 100% satisfied with the service Annie Daniel's provided to me. She was so knowledgeable, and prompt. In fact, two of the things I appreciate I was 100% satisfied with the service Annie Daniel's provided to me. She was so knowledgeable, and prompt. In fact, two of the things I appreciated were: (1) She offered 3 options for my repairs, and allowed me to decide how I wanted to handle the situation. In my experience, that is very unusual for a service representative, and (2) She kept me updated with everything going with my car in a timely fashion. I never had to call her and ask how things were going. I was not concerned, because I knew that with Annie that my car was in good hands. To her boss, "She is a Keeper," and I hope she is well paid. Thanks again Annie! Bernadine More

Regular Service I was very happy with the service staff as well as the quality of work done on my car. My service advisor went out of his way to help fill out the ser I was very happy with the service staff as well as the quality of work done on my car. My service advisor went out of his way to help fill out the service manual and the staff is always very friendly and helpful. More

Consistent excellent friendly and timely service Service and timelines were clearly defined and Sandy delivered right on schedule. The waiting area is amazing and totally convenient for work product Service and timelines were clearly defined and Sandy delivered right on schedule. The waiting area is amazing and totally convenient for work productivity. Perfect Cappucino! More

Great people and service as always! Annie Daniel and Bobbie Pyka are outstanding at their jobs and always take great care of their customers!! I appreciate their knowledge and follow u Annie Daniel and Bobbie Pyka are outstanding at their jobs and always take great care of their customers!! I appreciate their knowledge and follow up. More

new tires It was a quick turn around without an appointment on a Saturday. Overall, it was an easy experience. I would not hesitate to go back. It was a quick turn around without an appointment on a Saturday. Overall, it was an easy experience. I would not hesitate to go back. More

Required Sevice A Checkup. Excellent and prompt service. I was very pleased with the service that was rendered. The service personal had my vehicle finished ahead of schedule an Excellent and prompt service. I was very pleased with the service that was rendered. The service personal had my vehicle finished ahead of schedule and it was throughly clean. More

Inspection Jordan was very efficient and helpful as always. He delivers excellent customer service with concern for timeliness and thoroughness. A pleasure to do Jordan was very efficient and helpful as always. He delivers excellent customer service with concern for timeliness and thoroughness. A pleasure to do business with. More

Great Service for my 2017 Mercedes-Benz C63S AMG Brian in their service department is really customer service oriented! I brought in my C63S AMG for its first A service. Brian realized I also had tw Brian in their service department is really customer service oriented! I brought in my C63S AMG for its first A service. Brian realized I also had two recalls on my car. He took in my car right away and then realized it may take longer than the hour we originally thought it would take and I was in the waiting room. He texted me and asked if I wanted a loaner car and run errands and such and come back when my car was ready. I took him up on it and made my day more productive. However, I love Mercedes-Benz of Austin waiting room with the coffee bar and enjoyed a caramel latte and some warm cinnamon rolls while I was waiting initially. The young lady who works behind the bar makes such excellent lattes and is so very nice to all of her customers. Of course all of the goodies and coffee is gratius from Mercedes-Benz of Austin. Mercedes-Benz of Austin is highly recommended by me! More