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Mercedes-Benz of Austin

Austin, TX

4.6
1,317 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,317 reviews

June 25, 2018

Great Service The service here is always great. In one year, I have managed to replace three of the four tires that came with my car. One was even replaced twice. More

by BTaylor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
Jun 29, 2018 -

Mercedes-Benz of Austin responded

We're so happy to know that we could assist in turning unfortunate situations into great experiences. Thank you so much for sharing and we wish you the best of luck in avoiding more nails in the future! :) -The Team at Mercedes-Benz of Austin

June 24, 2018

Fast and awesome Like always, fast and awesome service over here. I've been visiting 'this location for more than 2 years now and happy every single time. More

by arka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
Jun 29, 2018 -

Mercedes-Benz of Austin responded

Thank you very much! We're so glad you enjoyed everything on your visits. Let us know the next time we can assist. -The Team at Mercedes-Benz of Austin

June 16, 2018

Satisfied customer and quick service. Excellent Service and all of my questions and concerns where addressed. I will return for any other concerns and hopefully I will get the same expert More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Daniel
Jun 16, 2018 -

Mercedes-Benz of Austin responded

Thank you very much for the kind review. It's our mission to make every customer's experience a position one. -The Team at Mercedes-Benz of Austin

June 16, 2018

MB of Austin was very professional with the service. MB of Austin staff was very polite & professional. It's always a pleasure to bring my car in for service at MB of Austin. Thank you. More

by RV1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hirsh, Eddie Aguilar
Jun 16, 2018 -

Mercedes-Benz of Austin responded

We want to thank you for the excellent rating! It's our mission to provide a top-notch experience and it's great to know that we did not disappoint. See you next time. :) -The Team at Mercedes-Benz of Austin

June 11, 2018

Excellent The entire experience was quick and painless. Excellent service! I appreciate how quick it was to get a loaner car and the service process was quick More

by Bentley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Call
Jun 11, 2018 -

Mercedes-Benz of Austin responded

We're so happy to know that your experience went smoothly. It's our mission to make Service visits pain free! Thanks so much. -The Team at Mercedes-Benz of Austin

June 11, 2018

Awesome I always get great service at Mercedes Benz of Austin. I've come to expect nothing less. The staff is always so friendly and enjoys their job. I'm inf More

by Hattie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sims
Jun 11, 2018 -

Mercedes-Benz of Austin responded

Hattie, we appreciate your awesome review! Our team works diligently to surpass the expectations of our customers and we're happy to hear that we have never let you down. :) Thanks for the kind words and safe travels. -The Team at Mercedes-Benz of Austin

June 10, 2018

Everyone was most gracious and kind. I am an elderly widow. My car began a knocking noise and I called the dealership the next morning. The next opening was into the future and I need t More

by older widow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whoever answered the phone on Thursday morning, a young lady, was extremely helpful and competent., Kevin Sims
Jun 11, 2018 -

Mercedes-Benz of Austin responded

It's our pleasure to have the opportunity to assist you in keeping your vehicle running smoothly. Thank you for sharing your experiences with us! -The Team at Mercedes-Benz of Austin

June 10, 2018

Always great service I'm always happy with the outcome when I bring my car for service or repair. I've been a satisfied customer for over 11 years and counting! More

by kmjaber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
Jun 11, 2018 -

Mercedes-Benz of Austin responded

We're so grateful for your support throughout the years. It's our pleasure to have the opportunity to serve you. Thank you for being a customer of ours. See you next time! -The Team at Mercedes-Benz of Austin

June 08, 2018

Pleasant ...Professional....completed on time Listened to my gripe sheet....Developed a plan and executed in a timely manner....Had the use of a loaner during the service and my G wagon was clean More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Olmstead, Kevin Sims
Jun 11, 2018 -

Mercedes-Benz of Austin responded

David, we can't tell you how much we appreciate your support! Thank you so much. -The Team at Mercedes-Benz of Austin

June 07, 2018

First timer This was our first time having service done on our new vehicle at Mercedes Benz of Austin and from the time I made my appointment to the completion of More

by LeeRoy Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fouad Batlouni, Brian Smith
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