Mercedes-Benz of Austin

great service call I was in for a regular service on my MB. First time with Brian as services rep. He was quick and courteous. Great communication through out. Very I was in for a regular service on my MB. First time with Brian as services rep. He was quick and courteous. Great communication through out. Very well done! More

Best Car Buying Experience This was my best experience at buying a car. Heath was knowledgeable and extremely helpful. I highly recommend Heath and this dealership. From online This was my best experience at buying a car. Heath was knowledgeable and extremely helpful. I highly recommend Heath and this dealership. From online shopping to the delivery, this was the smoothest experience. More

Prepaid maintenance saved me $$$$ Luis, was professional, helpful and courteous! He went over everything related to my inspection and kept me in the loop on when my car was finished. Luis, was professional, helpful and courteous! He went over everything related to my inspection and kept me in the loop on when my car was finished. It was a simple, easy streamlined experience. I would highly recommend the dealership to others.... I would also give a special shout out to Jordan English also. She sold me a prepaid maintenance and it was one of the best experiences I have ever had and saved me a lot of money for what would have been a very expensive service. She was easy to talk to, funny and had a very warm personality. More

You got SERVICE down! This is my 4th Mercedes that I've purchased and serviced here. Why? Because their service is the best! I've had my Benz' serviced in Houston, El Paso This is my 4th Mercedes that I've purchased and serviced here. Why? Because their service is the best! I've had my Benz' serviced in Houston, El Paso and Santa Fe. MB of Austin is hands down the best. More

very helpful and explicit! Over the years, I have received excellent service from this dealership! Appointments are very convenient. Rides are very accommodating. Work is comple Over the years, I have received excellent service from this dealership! Appointments are very convenient. Rides are very accommodating. Work is completed promptly. Communication is very good. More

Very courteous, very helpful and fast From the moment I arrived, I was well taken care of and felt like the only customer there (even though they were very busy). We got a ride to do some From the moment I arrived, I was well taken care of and felt like the only customer there (even though they were very busy). We got a ride to do some shopping and it wasn't long before my car was done. They even went the extra mile to bring my car to me so I didn't have to move bags around from one vehicle to another!! Top notch!! More

Great Experience Jordan did a fantastic job of meeting our needs. Was very prompt and appreciative of his service. Great Employee. Jordan was very informative about my Jordan did a fantastic job of meeting our needs. Was very prompt and appreciative of his service. Great Employee. Jordan was very informative about my vehicle needs. More

Service Wade Wells did a great job. The service was completed rapidly and I spent very little time in the dealership. The loaner car service was also excel Wade Wells did a great job. The service was completed rapidly and I spent very little time in the dealership. The loaner car service was also excellent and the car was clean and in good condition More

Great Service. Received good service from the time I checked in until I picked up the car two days later. I received telephone updates from Kevin Sims on status of t Received good service from the time I checked in until I picked up the car two days later. I received telephone updates from Kevin Sims on status of the repairs three times. I had a very nice car loner to drive while my car was being repaired. Mike Hahn, Lakeway TX. More

Express Service This was scheduled as an express service, on a Monday, despite it being a "B" service on my 2016 E-350, a fairly large routine service package. Sure This was scheduled as an express service, on a Monday, despite it being a "B" service on my 2016 E-350, a fairly large routine service package. Sure enough, by the time I had gotten through my emails and required answers, the service was done and the car washed. This was despite it being a very busy Monday. This is the 4th MB I've bought and had serviced with MB of Austin, since 1998. I've always been impressed with their service. More