Mercedes-Benz of Austin

Sales consultant Neiko told me that will give me a new car for sticker price with no dealer adds and no market adjustments, as is. 15 minutes later his manager tried to add 3000$ as market adjustment. We car for sticker price with no dealer adds and no market adjustments, as is. 15 minutes later his manager tried to add 3000$ as market adjustment. We managed to solve it, But when we came for car next day, they added almost 1000$ as ADD. I had never seen such a poor attitude to clients as their Sales Manager Tom showed. He literally told us, I din’t care what my colleague promised you, you’ll pay that 950$ or you can go! We just cancelled our deal and found better option in Mercedes of Georgetown! More

We visited to buy a car for daughter. Did the build, she was super excited only yo find out Austin adds on a $3000.00 “market adjustment” charge without telling you. Disappointed daughter Did the build, she was super excited only yo find out Austin adds on a $3000.00 “market adjustment” charge without telling you. Disappointed daughter but now getting exact same car for actual MSRP through Mercedes North Houston. If you want to save $3000.00 call Houston and most likely Dallas. No “Extra charges” there that they fail to tell you about until paying time More

After our new lease C300 developed a "check engine" problem Wade was able to work us into the maintenance schedule and get the problem resolved. Outstanding response to our needs. problem Wade was able to work us into the maintenance schedule and get the problem resolved. Outstanding response to our needs. More

On first call to make appointment to have a few things on my two year old car repaired, Amy said she couldn't get me in until Feb. 23??? Thanksfully, I called Stacey in sales and she was able to put me in c my two year old car repaired, Amy said she couldn't get me in until Feb. 23??? Thanksfully, I called Stacey in sales and she was able to put me in contact with Louis who told ne to come by and he would see if it was something simple. It was an adjustment on one item and a small part on another. In an out in 30 minutes!!! Kudos to them both. More

Fast, efficient, honest, great service. Work is dependable. Staff is courteous and friendly. Great place. Work is dependable. Staff is courteous and friendly. Great place. More

Extremely professional dealer and when I purchase a new Mercedes, it will be from Mercedes-Benz of Austin. The staff is amazing and Brayden Clark was most attentive to our needs. Congratulations to all. Mercedes, it will be from Mercedes-Benz of Austin. The staff is amazing and Brayden Clark was most attentive to our needs. Congratulations to all. More

Eddie and the rest of the service department really went out of their way to help resolve a problem that was misdiagnosed by an out of town dealer. I am exceedingly grateful! out of their way to help resolve a problem that was misdiagnosed by an out of town dealer. I am exceedingly grateful! More

I was completely satisfied with everything thanks! For all your kindness and efficiency taking care my car . Hi For all your kindness and efficiency taking care my car . Hi More

Braydan was so professional to work with this week. He is fantastic with communicating every detail. He is fantastic with communicating every detail. More

My Service Advisor Luis Cuellar is always polite and knowledgeable and very kind. Does fantastic job! knowledgeable and very kind. Does fantastic job! More