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Mercedes-Benz of Austin
Austin, TX
1,317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,317 reviews
October 24, 2018
AMAZING! Annie was the best person I have dealt with at M-B. There have been past years where I felt the service had falled short, but since the service depar Annie was the best person I have dealt with at M-B. There have been past years where I felt the service had falled short, but since the service department was revamped, it's great! I am a VERY satified customer! More
by JACQUELYN CHOW
Employees Worked With
Annie Daniel
October 24, 2018
Excellent. Was very satisfied with the service I received, courteous, timely and professional. Wade our service Rep.explained what service would be done and was Was very satisfied with the service I received, courteous, timely and professional. Wade our service Rep.explained what service would be done and was able to give a cost before service. More
by howie123
Employees Worked With
Wade Wells
October 22, 2018
Very professional My first visit to this dealership and they were very accommodating and professional. My brakes were squeaking and after they looked at them, they did My first visit to this dealership and they were very accommodating and professional. My brakes were squeaking and after they looked at them, they did not try to up sale me.. I was informed that they were still fine. I’m very impressed with their integrity and would highly recommend the service department. More
by Mb2018
Employees Worked With
Jesse Ruiz
October 22, 2018
Excellent I appreciate the excellent service I received for my Mercedes-Benz C-230 from Austin Mercedes-Benz dealership and working with Eddie Aguilar I would I appreciate the excellent service I received for my Mercedes-Benz C-230 from Austin Mercedes-Benz dealership and working with Eddie Aguilar I would rate EXCELLENT. In the past I was disappointed with my service I receive from Mercedes-Benz Austin. When I return for additional service work in March 2019, I prefer to work with Eddie Aguilar. More
by Hog2018
Employees Worked With
Eddie Aguilar
October 21, 2018
Exceptional people Exceptional service service is really good . its on time . great work. workers are really helpful and nice. Awesome people. everyone at this dealer are so helpful and ho service is really good . its on time . great work. workers are really helpful and nice. Awesome people. everyone at this dealer are so helpful and honest with their work. superb job guys. God bless you all. More
by ijaz ali
Employees Worked With
Brian Smith
October 15, 2018
Exceptional Service Our nanny went with our daughter to drop our GL550 for service and from there went to the Thinkery. The staff helped move the car seat to the loaner a Our nanny went with our daughter to drop our GL550 for service and from there went to the Thinkery. The staff helped move the car seat to the loaner and made it easy. More
by Vik
Employees Worked With
Noah Briscoe, Brian Smith
October 14, 2018
Awesome people! Everyone at this dealer are so nice and helpful. They always strive to offer the best service. I can tell that they do love their job. :) Everyone at this dealer are so nice and helpful. They always strive to offer the best service. I can tell that they do love their job. :) More
by Let's sway
Employees Worked With
Rob Burge, Bobbie Pyka, Bridget Flowers, Nick Opinker, Jesse Ruiz
October 13, 2018
Thank you! Many thanks to MB Austin and Kevin Sims. A critical emergency repair which I needed to be completed before leaving town on an important trip. Kevin Many thanks to MB Austin and Kevin Sims. A critical emergency repair which I needed to be completed before leaving town on an important trip. Kevin went above and beyond to get this resolved in time! Actually, the work was completed several hours ahead of schedule. Many thanks! Jody S. More
by FN2BME
Employees Worked With
Kevin Sims
October 12, 2018
My C63S AMG Cabriolet serviced by Mercedes-Benz of Austin. I love having my Mercedes-Benz C63S AMG Cabriolet serviced by Mercedes-Benz of Austin. Everyone is very friendly and helpful which makes for an enjoya I love having my Mercedes-Benz C63S AMG Cabriolet serviced by Mercedes-Benz of Austin. Everyone is very friendly and helpful which makes for an enjoyable experience. I love the waiting area and the coffee bar. They always wash my car no matter what services are done. My service advisor is Brian Smith and he is very professional and friendly. More
by brilaw53
Employees Worked With
Brian Smith, Gricelda Alcaraz
October 12, 2018
Service as it should be Taking the car in for service can be a frustrating and time consuming event. Not so with this dealership. They are very organized, do good work and Taking the car in for service can be a frustrating and time consuming event. Not so with this dealership. They are very organized, do good work and return your car on a timely basis. The service advisor was careful to learn of any questions that existed and provided an answer. Additional questions about the car's computer system were addressed by another specialist who was available. More
by amarillokid
Employees Worked With
Brian Smith
