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Mercedes-Benz of Austin
Austin, TX
1,317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,317 reviews
December 30, 2018
Excellent Service Team! Brian Smith and his team in the service department do an excellent job! Everything was handled in a timely fashion with no surprises! We highly reco Brian Smith and his team in the service department do an excellent job! Everything was handled in a timely fashion with no surprises! We highly recommend your service team at the dealership! More
by cheriemarie
Employees Worked With
Brian Smith
December 21, 2018
A place to put your trust Smooth all the way. I was perturbed by the issues found in my vehicle but the people I dealt with made the experience as stress free as possible. Smooth all the way. I was perturbed by the issues found in my vehicle but the people I dealt with made the experience as stress free as possible. More
by Ashori04
Employees Worked With
Amanda Hudnell, Luis Cuellar
December 21, 2018
Purchased CPO C300 Outstanding customer service, everyone was really helpful and made it the easiest buying experience I’ve ever had. We will definitely be returning cu Outstanding customer service, everyone was really helpful and made it the easiest buying experience I’ve ever had. We will definitely be returning customers the next time we’re in the market for a new car! More
by LaffoonFam
Employees Worked With
Heath Bracken
December 20, 2018
Service B Inspection and oil change on my 300E - Service was quick and the waiting area was comfortable. I was able to get some work done and enjoyed the coffee Inspection and oil change on my 300E - Service was quick and the waiting area was comfortable. I was able to get some work done and enjoyed the coffee. More
by tom
Employees Worked With
Brian Smith
December 19, 2018
Service My service advisor Wade Wells is the best. He handles mine and my wife's car. We are a 2 MB family. I have been seeing hi since I purchased my 2008 My service advisor Wade Wells is the best. He handles mine and my wife's car. We are a 2 MB family. I have been seeing hi since I purchased my 2008 ML 320 CDI and my wife since she purchased her 2012 E350. I have also recommended him to all my friends - the Neville's who purchased 2 MB's last year. I should be on the payroll :-) More
by DeanMl320CDI
Employees Worked With
Wade Wells
December 18, 2018
Community Service I always feel like I joined a community when I visit the dealership for service. I am treated like part of the Mercedes Benz family. I always feel like I joined a community when I visit the dealership for service. I am treated like part of the Mercedes Benz family. More
by jc
Employees Worked With
Reva Hope, Brian Smith
December 18, 2018
Very consistent Fouad Batlouni is the same sales representative I have used for both my car purchases. He was consistent, thorough and well organized. He handled my Fouad Batlouni is the same sales representative I have used for both my car purchases. He was consistent, thorough and well organized. He handled my questions and the negotiation well and even remembered details from the first car I bought from him two and half years prior. All and all a very positive experience. Parts department and the finance department were also very professional. More
by Troy Ryley
Employees Worked With
Fouad Batlouni, Scott Tinney, Eddie Aguilar
December 16, 2018
Annual Car Servicing Service is always done promptly. Everyone is always extremely helpful and courteous! Because of the service work that is done annually, my car looks Service is always done promptly. Everyone is always extremely helpful and courteous! Because of the service work that is done annually, my car looks and runs like new! More
by floresbelinda1952
Employees Worked With
Annie Daniel, is my new service manager, replacing Minh. I am very happy to have her. She is very thorough, friendly, and courteous. I look forward to working with her., Annie Daniel
December 15, 2018
Never fail to please Brian was there to greet me as soon as I arrived at the dealership. He was very efficient. My vehicle was serviced and ready within the time frame I Brian was there to greet me as soon as I arrived at the dealership. He was very efficient. My vehicle was serviced and ready within the time frame I was told. My car was washed, and interior cleaned. I have always been satisfied with the sales and service department. Thank you and merry Christmas! More
by Jeanie
Employees Worked With
Brian Smith
December 13, 2018
Scheduled maintenance Eddie was very professional and courteous. My car was ready on time with everything complete and clean. I am very satisfied with all the work. Eddie was very professional and courteous. My car was ready on time with everything complete and clean. I am very satisfied with all the work. More
by Kate1127
Employees Worked With
Eddie Aguilar
