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Mercedes-Benz of Austin

Austin, TX

Overview
Reviews
Vehicles
4.6
1,328 Reviews
Call Dealership (512) 220-0940
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6757 Airport Blvd

Austin, TX

78752

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Showing 1,328 reviews

July 13, 2022

Eddie was helpful, kind, informative and kept me up to date on the status of my vehicle. More

by sabineliebmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
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Jul 13, 2022 -

Mercedes-Benz of Austin responded

Sabine, thank you for sharing these thoughtful words for Eddie! Our team works extremely hard to deliver stellar experiences just like this, so we'll be sure to give him a shout-out for doing such a great job. We can't wait to see you again in the future! Have a great day. :) - The Team at Mercedes-Benz of Austin

July 12, 2022

Service was just great! Easy Efficient and Luis was very nice. Thank you!!! Kirsten Tollefson More

by Kirsten T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
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Jul 12, 2022 -

Mercedes-Benz of Austin responded

Kirsten, thank you for the exceptional feedback! We are incredibly passionate about what we do, so it means a lot to see that Luis left you with a wonderful impression. You're part of our family, so if there's anything you need assistance with in the future, we've got your back! :) - The Team at Mercedes-Benz of Austin

July 07, 2022

Brian Smith was very helpful and explained everything well. We will be sure to use him next time. One of the best advisors at this location More

by bdpage123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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Jul 07, 2022 -

Mercedes-Benz of Austin responded

Bdpage123, your compliments for Brian are greatly appreciated and we'll be sure to send this kindhearted message his way! Thank you for giving us the opportunity to assist you with your vehicle's servicing needs. It was a joy having you here, and we hope to see you again in the future. Have a wonderful day! :) - The Team at Mercedes-Benz of Austin

June 27, 2022

Wade was very helpful and kept us informed of the status of repair. Thank you. More

by eric.stein
Recommend Dealer
Yes
Employees Worked With
Wade Wells
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Jun 27, 2022 -

Mercedes-Benz of Austin responded

Eric, your compliments on Wade mean the world to us! Thank you so much for choosing us to assist you with your vehicle's servicing needs. It was a joy working with you! :) - The Team at Mercedes-Benz of Austin

June 23, 2022

I had a great experience at this dealership. The sales and service staff are helpful. More

by harleyflh
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Luis Cuellar, Jesse Ruiz, Jerry Carpenter
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Jun 24, 2022 -

Mercedes-Benz of Austin responded

Harley, that is excellent to hear! Thank you for coming on here to show some support for our sales and service teams. Our clients mean everything to us, so it's really great to see that you had such a top-notch experience at our place. Come see us again in the future! :) - The Team at Mercedes-Benz of Austin

June 23, 2022

The service was excellent! The staff was helpful and professional. It lived up to my expectations fully. I would recommend MB of Austin to anyone. I will keep going back th More

by sdadrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 24, 2022 -

Mercedes-Benz of Austin responded

Sdadrian, thank you for sharing your experience with us! It's really great to know that everything about it was flawless and that Brandon was able to leave you with an excellent impression. We appreciate your continued support and hope you will let us know if anything comes up in the future! Take care! :) - The Team at Mercedes-Benz of Austin

June 21, 2022

Staff is very friendly and waiting area is clean and comfortable! Wait was not long for my oil change! More

by Epic
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jun 24, 2022 -

Mercedes-Benz of Austin responded

Epic, this is exactly the kind of experience we always strive to provide, so thank you for taking notice of our efforts with this review! We are happy to see that your visit was stress-free and that everything was completed in a timely manner. Thank you for being our client and have a great day! :) - The Team at Mercedes-Benz of Austin

June 21, 2022

Service was excellent again. The staff is always very knowledgeable, professional and courteous. Jorge kept me informed on the progress with my vehicle and made sure every detail More

by k.eickmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobbie Pyka, Jesse Ruiz
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Jun 24, 2022 -

Mercedes-Benz of Austin responded

Your compliments mean the world to us, K.eickmann! Thank you so much for taking a moment to leave these nice words for Jorge and Jesse, we'll make sure to let them know how amazing they both are. We appreciate your generosity, and hope to see you again in the future! :) - The Team at Mercedes-Benz of Austin

June 19, 2022

Very professional staff who must value my time as a had no wait for drop off or pickup. More

by Reliableautoinsurance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
W.C. Wright
Report | Print
Jun 24, 2022 -

Mercedes-Benz of Austin responded

Thank you for the supportive review! We wouldn't be where we are today without the support from awesome clients like yourself, and we will be sure to let W.C. know about this wonderful feedback. Congratulations on your new vehicle, we really hope you love it! :) - The Team at Mercedes-Benz of Austin

June 19, 2022

The service was prompt and Luis was very helpful. I would recommend MB of Austin. More

by sclick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
Report | Print
Jun 24, 2022 -

Mercedes-Benz of Austin responded

Sclick, thank you for letting us know about your awesome experience with Luis! We agree, he is top-notch and we are so lucky to have him as part of the team. Thanks so much for choosing us to be your favorite, and please let us know the next time we can welcome you back to assist! :) - The Team at Mercedes-Benz of Austin

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