Mercedes-Benz of Austin

Patrick Van den Nieuwenhuysen, your sales associate did a great job. We originally came into the dealership to look at a 2009 ML350 that was on sale for $39,950. It was not equipped with very many of the o great job. We originally came into the dealership to look at a 2009 ML350 that was on sale for $39,950. It was not equipped with very many of the options we were looking for. Patrick, however was able to find us a 2012 ML350 Bluetec with only 26,000 certified to !00,000 at a price we could live with. We traded in our BMW X5 for an acceptable amount and made a deal. Lisa is very happy and if Lisa's happy everybody's happy. More

Though I did not come by to shop new...best experience at a dealership! Knowledge and Attention to detail...couldn't have gone any better. Thanks again! a dealership! Knowledge and Attention to detail...couldn't have gone any better. Thanks again! More

I bought my certified used car from Patrick in 2007 and when I needed to purchase another certified used car I came back to Patrick and received the same excellent service from him and the financial office when I needed to purchase another certified used car I came back to Patrick and received the same excellent service from him and the financial office as I did six years ago. I would definitely recommend Patrick and the Austin dealership to everyone I meet. More

Everyone was very supportive and kept me informed during the long wait for the 2014 S-550 to be released to the public. It was 18 months from the time I first started hearing about this vehicle and telling the long wait for the 2014 S-550 to be released to the public. It was 18 months from the time I first started hearing about this vehicle and telling my salesman that I wanted the first one delivered to Austin, TX and the time I received it on 10/15/2013. More

excellent services very professional and knowledgeable employees, we were treated with respect and hostility we enjoyed MB services. we will see you again next year. employees, we were treated with respect and hostility we enjoyed MB services. we will see you again next year. More

Awesome and best car buying experience my wife and I have ever had! Patrick was a great salesman and made our purchase fast and easy. The finance officer, cant remember his name but I think it was Don, was ever had! Patrick was a great salesman and made our purchase fast and easy. The finance officer, cant remember his name but I think it was Don, was great in explaining our financing and all the options we had. If I need another vehicle, or know of anybody looking for a vehicle, I am sending them to you!!!! More

I appreciate the effort put forth by Patrick and Dan to ensure an efficient and smooth transaction. Pricing was fair and the transparency throughout sales and negotiation process speaks volumes to the inte ensure an efficient and smooth transaction. Pricing was fair and the transparency throughout sales and negotiation process speaks volumes to the integrity of the dealership and it's team. Overall a great experience. More

Sale was executed quickly and correctly. Car was prepared properly. Delivery person knew the product well and did a thorough job of describing the features. properly. Delivery person knew the product well and did a thorough job of describing the features. More

My experience with your dealership began with Mingh , greatest service rep ever! I told Mingh that I was considering a new car. She arranged for the appraisal of my current Mercedes and I began visitin greatest service rep ever! I told Mingh that I was considering a new car. She arranged for the appraisal of my current Mercedes and I began visiting with Bob. My husband and I entered your dealership in July, 2013 and I gave Bob my "wish list" for a 2014 BlueTec ML 350. Bob made no promises but assured me he would do everything to get me this car. I got the call that my car was in and I couldn't believe it! Other than assembling the car himself, Bob did everything in his power to make me a happy customer and get me the perfect car! I enjoyed every aspect of my experience! I only regret that I didn't get Gary's last name (I think his name was Gary) who did the follow-up on the sale. He was very knowledgeable and I felt very educated on all the options available with my new car. I have been driving Mercedes for 20 years and I never intend to drive anything else! Thank you Mercedes! More

Rob was extremely helpful in timing our renewal of our lease of an E-class Mercedes. He notified us that our car had arrived at the port a few days before the end of the month, and if we signed the paper lease of an E-class Mercedes. He notified us that our car had arrived at the port a few days before the end of the month, and if we signed the paperwork prior to the end of the month we would be sure to get a $2500 credit from USAA and avoid an extra lease payment. He arranged for a loaner car for us until our new car arrived a few days later. The entire transaction was very smooth, and only took about an hour. Annie Weis assisted us as well, and was a pleasure to work with also. This is the fourth E-class we have leased from Rob, and we would hope to continue this relationship. More